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Sodexo Ltd; Gateshead; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Retirement plan

Retail discounts

Gym offers

Employee Assistance Programme

Job summary

Sodexo Ltd. is seeking a skilled Plumber to join our Hard FM Services team supporting Northumbria University in Gateshead and surrounding sites. You’ll deliver planned, reactive and compliance-related maintenance across the university estate while ensuring safe, comfortable living and learning environments.

You’ll work on hot and cold-water systems, plumbing fixtures, and CAFM updates, participate in an on-call rota, and maintain high standards of customer service in occupied buildings.

Qualifications

• NVQ Level 3 Plumbing & Heating or City & Guilds Level 3 Plumbing.
• Full UK Driving Licence is essential.
• Experience in planned and reactive maintenance environments.
• IPAF/PASMA certifications and First Aid at Work are desirable.
• Experience in university, student accommodation or large facilities is a plus.

Responsibilities

• Carry out planned preventative maintenance on plumbing and mechanical systems.
• Diagnose and repair plumbing faults quickly and effectively.
• Maintain hot and cold-water systems, sanitaryware, pipework, pumps and showers.
• Respond to leaks, blockages, water outages and breakdowns; support water hygiene and legionella compliance.
• Complete plumbing upgrades and minor installation projects; update CAFM records.
• Work in occupied student residences and academic facilities; participate in 24/7 on-call rota.

Skills

Fault-finding

Diagnostic skills

IT literacy

CAFM systems

Customer service

Independent worker

Team player

Communication

Education

NVQ Level 3 Plumbing & Heating

City & Guilds Level 3 Plumbing

Full UK Driving Licence

Tools

CAFM/Maximo

Job description

Trinity Square Accommodation, Northumbria University, 202 High Street, Gateshead NE8 1AQ.

Flexibility required to cover various sites across Newcastle upon Tyne and Gateshead

40hrs pw Monday to Friday

Flexible start and finish time, 08.00 to 18.30

Free Parking

• Full UK Driving Licence essential

Check your local transport links here:

Job Introduction:

At Sodexo, we believe that our everyday actions shape brighter futures. We're looking for a skilled and customer-focused

Plumber to join our Technical Services team supporting

Northumbria University.

This is more than a maintenance role. You'll play a vital part in ensuring thousands of students enjoy safe, comfortable and well-maintained living and learning environments. From student accommodation to academic buildings, your expertise will help keep essential services running smoothly while delivering an exceptional customer experience.

As a Plumber within our Hard FM Services team, you'll be responsible for delivering planned, reactive and compliance-related maintenance activities across the University estate.

If you're a qualified plumber who takes pride in quality workmanship, enjoys solving problems and wants to be part of a supportive team that values Service Spirit, Team Spirit and Spirit of Progress, we'd love to hear from you.

What You’ll Do:

• Carry out planned preventative maintenance on plumbing and mechanical systems

Diagnose and repair plumbing faults quickly and effectively

Maintain and repair hot and cold-water systems, sanitaryware, pipework, pumps, valves, taps and showers

Respond to emergency leaks, blockages, water outages and breakdownsSupport water hygiene and Legionella compliance programmes

Complete plumbing upgrades, replacements and minor installation projects

Update maintenance activities accurately using CAFM systems such as Maximo

Work professionally within occupied student residences and academic facilities

Participate in an on-call rota supporting a 24/7 operation

Support sustainability and water-efficiency initiatives across the estate

What You Bring:

• NVQ Level 3 Plumbing & Heating, City & Guilds Level 3 Plumbing, or an equivalent recognised qualification
• Full UK Driving Licence
• Experience working in a planned and reactive maintenance environment
• Strong fault-finding and diagnostic skills with the ability to resolve issues efficiently
• Experience maintaining hot and cold-water systems, sanitaryware and associated distribution systems
• Excellent communication and customer service skills
• Good IT literacy and experience using CAFM or maintenance management systems
• The ability to work independently while contributing effectively as part of a wider facilities management team
• IPAF and PASMA certifications
• First Aid at Work qualification
• Experience working within universities, student accommodation, healthcare, hospitality or large-scale facilities management environments
• Experience supporting refurbishment, lifecycle and minor works projects

What We Offer:

Working with Sodexo isn’t just another job but a chance to be part of something that matters.Here, you’re welcomed for who you are, encouraged to bring your ideas and purpose to the table, and given the opportunity to make a real difference in the work you do every day. You’ll also find the support, flexibility, and room you need to grow in a way that feels right for you.

With over 20 Sodexo benefits to choose from, you’ll have access to a competitive retirement plan, discounts at 1,900+ retail brands, great gym offers, and a confidential 24/7 Employee Assistance Programme for emotional, legal, and financial support.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and/or Disclosure Scotland (Scotland).

Note: Sodexo reserves the right to close this advert early if we receive a high number of applications.