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Daniel Owen Ltd; Eltham; On-site; GBP 26,000 - 32,000; Full time

Job summary

Daniel Owen Ltd is seeking a capable team leader to manage two Administrators in a fully office-based setting. You will coordinate daily workflows, handle both inbound and outbound calls, and ensure accurate record-keeping and timely delivery of administrative tasks.

The ideal candidate will demonstrate strong communication, organisational skills, and the ability to prioritise under pressure while maintaining excellent customer service throughout the workday.

Qualifications

• Experience in a team leadership, supervisory, scheduling or coordination role.
• Strong communication and customer service skills.
• Confident handling inbound and outbound calls.
• Excellent organisational and time-management abilities.
• Ability to manage competing priorities and work under pressure.
• Good IT, administration and record-keeping skills.
• Strong practical problem-solving skills.

Responsibilities

• Manage a team of two Administrators.
• Office-based role 08:00–17:00, Monday to Friday.
• Coordinate daily workloads and scheduling across the team.

Skills

Team leadership

Customer service

Telephone handling

Time management

Organisational skills

Problem solving

IT and admin

Job description

Fully Office based - Monday to Friday 08:00am till 17:00pm

Managing a team of 2 Administrators

KEY SKILLS & EXPERIENCE

• Previous experience in a team leader, supervisory, scheduling or coordination role.
• Excellent communication and customer service skills.
• Confident handling inbound and outbound telephone calls.
• Strong organisational and time-management skills.
• Ability to manage competing priorities and work effectively under pressure.
• Good IT, administration and record-keeping skills.
• Strong practical problem-solving skills.