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Sue Ryder Care; Wrexham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

27 days holiday

Company pension scheme

Staff discount

Refer a Friend £250 scheme

Enhanced maternity, paternity and adp.

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service

Job summary

Sue Ryder Care is seeking a Shop Manager in Wrexham for a full-time, permanent role with a salary from £25,791.23 per year. The position is 37.5 hours per week on-site, with weekends on a rota, and you will lead a team to deliver excellent customer and donor service while driving income for our vital services.

You will recruit and train volunteers, maintain high merchandising standards, manage stock and EPOS processes, and champion the Sue Ryder brand through campaigns and nationwide fundraising

Responsibilities

• Driving sales, income and performance against targets.
• Leading and motivating your team to deliver excellent customer and donor service.
• Building strong community relationships to generate quality donated stock.
• Recruiting, training and retaining a committed volunteer team.
• Maintaining high standards of merchandising, housekeeping and health & safety.
• Managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Job description

Shop Manager

Company: Sue Ryder Care Salary: from £25,791.23 a year Hours: Full-time Location: Wrexham Working pattern: On-site Job type: Permanent Posting date: 17 Sept 2026 Closing date: 1 Oct 2026

37.5 hours per week inc weekends on rota

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Manager to help us continue that work.

You’ll lead your team, inspire your community and drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

Responsibilities

• Driving sales, income and performance against targets.
• Leading and motivating your team to deliver excellent customer and donor service.
• Building strong community relationships to generate quality donated stock.
• Recruiting, training and retaining a committed volunteer team.
• Maintaining high standards of merchandising, housekeeping and health & safety.
• Managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

Closing date: 1 Oct 2026

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.