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New Appointments Group Ltd; Chatham; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

33 days holiday

Life cover

Westfield Health

Equipment provided

Mileage expenses

Probation period

Employer pension 4%

Job summary

New Appointments Group is seeking a Housing Officer to support accommodation services across Kent, combining inspections, void management and safeguarding duties. You will ensure homes are safe, compliant and ready for re-occupation, while assisting young people through move-ons and providing senior cover when needed.

The role requires experience in housing or supported accommodation, excellent organisation, and the ability to travel across multiple sites.

Qualifications

• Experience in housing, property services or supported accommodation
• Experience managing property inspections, voids or compliance processes
• Strong communication and organisational skills

Responsibilities

• Conduct property inspections, audits and compliance checks across a portfolio of properties
• Support the move-on process for young people within Children’s Services accommodation
• Secure, log and document belongings left within void properties
• Produce accurate inventory reports and raise property defects
• Prepare properties for re-occupation within agreed timescales
• Liaise with Housing Officers, Repairs, Social Services and external stakeholders
• Escalate safeguarding, health & safety or serious property concerns appropriately
• Support fire risk assessment scheduling and post-inspection actions
• Carry out inductions for young people moving into accommodation
• Maintain accurate records, reports and compliance documentation
• Provide Housing Officer cover during periods of absence or increased demand

Skills

Housing experience

Property inspections

Voids management

Safeguarding awareness

Record keeping

Job description

We are currently recruiting for a Housing Officer to support the delivery of accommodation services within Children's Contracts across Kent. This is a varied field-based role combining property inspections, void management, compliance auditing and housing support for young people.

This opportunity would suit someone with experience in housing, supported accommodation, property services or tenancy support who is highly organised, proactive and confident managing a property portfolio.

The Role

You will support the efficient turnaround of void properties, complete audits and inspections, manage inventory processes and ensure homes are safe, compliant and ready for re-occupation. The role will also involve supporting young people through planned move-ons and providing Housing Officer cover where required.

Key Responsibilities

• Conduct property inspections, audits and compliance checks across a portfolio of properties
• Support the move-on process for young people within Children's Services accommodation
• Secure, log and document belongings left within void properties
• Produce accurate inventory reports and raise property defects
• Prepare properties for re-occupation within agreed timescales
• Liaise with Housing Officers, Repairs, Social Services and external stakeholders
• Escalate safeguarding, health & safety or serious property concerns appropriately
• Support fire risk assessment scheduling and post-inspection actions
• Carry out inductions for young people moving into accommodation
• Maintain accurate records, reports and compliance documentation
• Provide Housing Officer cover during periods of absence or increased demand

About You

• Previous experience within housing, property services, tenancy support or supported accommodation
• Experience managing property inspections, voids or compliance processes
• Strong communication and organisational skills
• Ability to work independently across multiple sites
• Understanding of safeguarding and health & safety responsibilities
• Confident using internal systems and maintaining accurate records
• Flexible approach with the ability to support operational business needs
• Full UK driving licence and willingness to travel across Kent and London

What's on Offer

• Varied and rewarding role within a growing organisation
• Opportunity to work within Children's Services and supported accommodation
• Ongoing training and development
• Supportive team environment
• Mileage/travel expenses where applicable

Benefits Package

• 33 days annual leave (including bank holidays)
• Life cover (2x basic salary)
• Westfield Health membership - cashback on health services and discounts for retailers and gyms
• Laptop, phone, and any other required equipment provided
• Mileage expenses - claimable from home
• 6-month probationary period
• Employer pension contributions (4% employer, 4% employee)

Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.