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Zest Business Group Ltd; Brigg; On-site; GBP 26,000 - 29,000; Full time

Job summary

Zest Optical in Brigg, North Lincolnshire, is seeking an experienced Optical Assistant to join a friendly, family-run independent practice. You will deliver personal service, dispense frames and lenses, and support patients through their journey from arrival to aftercare.

With a role based mainly in Brigg (and occasional time in Ashby), it offers 8:30–4:30, full-time or part-time options, and a pathway to senior positions.

Qualifications

• Previous experience in an optical practice is essential.
• Confident dispensing skills and good optical knowledge.
• Excellent customer service and communication skills.
• Friendly and able to build rapport with patients.

Responsibilities

• Provide warm, professional service to patients.
• Dispense frames and lenses.
• Offer frame styling and lens advice.
• Handle collections, adjustments and minor repairs.
• Support patients from arrival to aftercare.
• Maintain stock and practice administration.
• Collaborate with optometrists and team.
• Split time between Brigg and Ashby practices.

Skills

Customer service

Communication skills

Confidence with dispensing

Independent worker

Job description

Experienced Optical Assistant - Brigg, North Lincolnshire

£26,000 to £29,000 DOE | Full or Part Time | Independent Opticians | Progression Opportunities

Zest Optical are working with a well-established, family-run independent opticians to recruit an experienced Optical Assistant.

Predominantly based at their Brigg practice, you will join a friendly team that provides high-quality NHS and private eye care to a loyal local patient base. The business is undergoing an exciting period of investment and development, including practice refurbishments and plans for continued growth.

This would be an excellent opportunity for a confident Optical Assistant who enjoys delivering a personal service and would like to take on greater responsibility over time.

Optical Assistant - Role

• Providing a warm and professional service to patients
• Dispensing a wide range of frames and lenses
• Offering confident frame styling and lens advice
• Completing collections, adjustments and minor repairs
• Supporting patients throughout their journey, from arrival through to aftercare
• Building strong relationships with a loyal and varied patient base
• Helping with ordering, stock management and general practice administration
• Working closely with the Optometrists and wider practice team
• Supporting both the Brigg and Ashby practices, with the majority of time initially spent in Brigg
• Taking on additional responsibilities as the role and business develop

Optical Assistant - Requirements

• Previous experience working within an optical practice is essential
• Confident dispensing skills and good optical knowledge
• Excellent customer service and communication skills
• Friendly, approachable and comfortable building rapport with patients
• Reliable, proactive and able to work independently
• An interest in progressing and taking on greater responsibility
• Must be comfortable working every Saturday

Optical Assistant - Salary and Benefits

• Salary between £26,000 and £29,000 depending on experience
• Full-time or part-time options considered - to include a Sat
• Working hours typically 8:30am to 4:30pm
• 28 days' holiday including bank holidays for full-time employees
• Practice closure for approximately two weeks over Christmas, using part of the annual leave allowance
• Support and potential funding towards further qualifications, including the Dispensing Optician course
• Genuine opportunity to develop into a senior or management position across both practices
• Supportive owners who are committed to investing in their team and rewarding additional responsibility

Rotherham Doncaster & South Humber NHS Foundation Trust