Optical Assistant

Zest Business Group; Brigg; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

28 days' holiday incl. bank holidays

Funding towards Dispensing Optician/f|

Job summary

Zest Optical are recruiting an experienced Optical Assistant for their Brigg practice in North Lincolnshire. You will join a friendly team delivering NHS and private eye care with responsibilities spanning dispensing, customer service, and aftercare support.

The role offers progression opportunities with a view to taking on greater responsibility, and may involve working Saturdays and stock/administration tasks across two sites.

Qualifications

• Experience in optical practice essential.
• Excellent customer service and communication skills required.
• Willing to work Saturdays as part of the rota.

Responsibilities

• Provide warm, professional service to patients.
• Dispense a wide range of frames and lenses.
• Advise on frame styling and lens choices.
• Complete collections, adjustments and minor repairs.
• Support patients from arrival through aftercare.
• Build relationships with a loyal patient base.
• Assist with ordering, stock management and general practice administration.
• Collaborate with Optometrists and the wider team.
• Split time between Brigg and Ashby practices, mainly Brigg.

Skills

Customer service

Communication skills

Dispensing skills

Job description

Experienced Optical Assistant - Brigg, North Lincolnshire

£26,000 to £29,000 DOE | Full or Part Time | Independent Opticians | Progression Opportunities

Zest Optical are working with a well-established, family-run independent opticians to recruit an experienced Optical Assistant.

Predominantly based at their Brigg practice, you will join a friendly team that provides high-quality NHS and private eye care to a loyal local patient base. The business is undergoing an exciting period of investment and development, including practice refurbishments and plans for continued growth.

This would be an excellent opportunity for a confident Optical Assistant who enjoys delivering a personal service and would like to take on greater responsibility over time.

Optical Assistant - Role

• Providing a warm and professional service to patients
• Dispensing a wide range of frames and lenses
• Offering confident frame styling and lens advice
• Completing collections, adjustments and minor repairs
• Supporting patients throughout their journey, from arrival through to aftercare
• Building strong relationships with a loyal and varied patient base
• Helping with ordering, stock management and general practice administration
• Working closely with the Optometrists and wider practice team
• Supporting both the Brigg and Ashby practices, with the majority of time initially spent in Brigg
• Taking on additional responsibilities as the role and business develop

Optical Assistant - Requirements

• Previous experience working within an optical practice is essential
• Confident dispensing skills and good optical knowledge
• Excellent customer service and communication skills
• Friendly, approachable and comfortable building rapport with patients
• Reliable, proactive and able to work independently
• An interest in progressing and taking on greater responsibility
• Must be comfortable working every Saturday

Optical Assistant - Salary and Benefits

• Salary between £26,000 and £29,000 depending on experience
• Full-time or part-time options considered - to include a Sat
• Working hours typically 8:30am to 4:30pm
• No late evenings
• 28 days' holiday including bank holidays for full-time employees
• Practice closure for approximately two weeks over Christmas, using part of the annual leave allowance
• Support and potential funding towards further qualifications, including the Dispensing Optician course
• Genuine opportunity to develop into a senior or management position across both practices
• Supportive owners who are committed to investing in their team and rewarding additional responsibility