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Peabody; Bowden; On-site; GBP 12,000 - 15,000; Part time

Job summary

Peabody is seeking a part-time Food Hub Assistant to support the Harold Hill Food Hub operations as part of a small team. The role runs 8 hours per week with shifts flexibly across Tuesdays and Thursdays, aligned with service needs.

Opening hours are 1pm–4pm, with potential full-day shifts 9am–4pm. You will welcome customers, assist with referrals, manage stock movement, support deliveries, and help customers access affordable food and related support services.

Responsibilities

• Welcoming and supporting Food Hub customers.
• Assisting with referrals and helping people access food support.
• Storing, handling and distributing food safely and in line with food hygiene regulations.
• Maintaining clean, organised food storage and display areas.
• Supporting deliveries, stock control and stock movement.
• Signposting customers to additional support services where appropriate.
• Completing accurate records, including food safety and financial documentation.
• Undertaking cash handling duties when required.
• Following health and safety policies and reporting any concerns promptly.

Skills

Customer service

Cash handling

Stock management

Health & safety

Teamwork

Job description

Are you passionate about helping people and making a difference in your local community? We're looking for a Food Hub Assistant to join our team and support the day-to-day running of our Food Hub in Harold Hill, Havering.

This is an exciting new role that will work alongside the Food Hub Supervisor to ensure customers receive a welcoming, supportive, and efficient service. You'll help keep the Food Hub running smoothly by supporting operations, managing stock, assisting with events, and helping customers access affordable food and wider support services.

If you're customer-focused, hands-on, and enjoy working in a community environment, we'd love to hear from you.

This is a part-time role working 8 hours per week, to work flexibly across Tuesdays and Thursdays depending on service needs. Shop opening hours are 1pm – 4pm, full day shifts are typically 9am – 4pm.

What you'll be doing

• Welcoming and supporting Food Hub customers.
• Assisting with referrals and helping people access food support.
• Storing, handling and distributing food safely and in line with food hygiene regulations.
• Maintaining clean, organised food storage and display areas.
• Supporting deliveries, stock control and stock movement.
• Signposting customers to additional support services where appropriate.
• Completing accurate records, including food safety and financial documentation.
• Undertaking cash handling duties when required.
• Following health and safety policies and reporting any concerns promptly.