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inploi; Bodelwyddan; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Live-in option

Gym access

Food discount

Brand discounts

Career development

Discounts for family and friends

Job summary

Warner Hotels Group in Bodelwyddan is seeking a Bar Team Member to join our hospitality team. The role focuses on delivering excellent guest service and contributing to a smooth guest journey across the bar and facilities.

We offer gym access, potential live-in options, food discounts, and extensive staff benefits. You will be supported by a large team and have opportunities for career development through our in-house training and external qualifications.

Qualifications

• Experience in hospitality or customer service is preferred.
• Ability to deliver friendly, high-quality service to guests.

Responsibilities

• Deliver great service within the Hospitality department.
• Support the guest journey from arrival to departure.
• Work with the team to ensure a high-quality stay and guest satisfaction.

Skills

Customer service

Guest focus

Team player

Willingness to learn

Food and drink passion

Job description

Join our team at Bodelwyddan Castle, part of the Warner Hotels Group. This Grade II listed Victorian building near the North Wales Coast houses a modern 238-bedroom hotel with a superb range of leisure facilities and numerous daily activities.

Hourly rate: Up to £12.71 per hour dependent on age.

We have a fantastic opportunity for a Bar Team Member to join us at Warner Hotels.

The benefits of working with us

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticesion level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department.Alongside the Food and Beverage Manager you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay with beautiful views to look at wherever they are onsite.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A passion for food and drink
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]