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inploi; Holme Lacy; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Live-in available

Gym access

Free food onsite

Discounted meals

Employee discounts

Career development

Family discounts

Job summary

Warner Hotels Group at Holme Lacy, Herefordshire, is seeking a Bar Team Member to join our welcoming hospitality team. You will help deliver outstanding service across the bar and dining areas, guiding guests through their journey from arrival to departure.

Working alongside a diverse, multi-skilled team, you’ll uphold high standards, learn about our food and drinks, and practice tailored selling. The role includes in-house training and opportunities for externally recognised qualifications to

Qualifications

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A passion for food and drink
• A promise to come to work as your whole authentic self

Responsibilities

• Deliver outstanding service across the bar and dining areas, guiding guests through their journey from arrival to departure.
• Work with a diverse, multi-skilled team to uphold high standards and ensure guests enjoy a great stay.
• Support the Food and Beverage team with a positive, guest-focused approach and proactive service.

Job description

Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.

Hourly rate: Up to £12.71 per hour dependent on age.

We have a fantastic opportunity for a Bar Team Member to join us at Warner Hotels.

The benefits of working with us

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department. Alongside the Food and Beverage Manager you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay with beautiful views to look at wherever they are onsite.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A passion for food and drink
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.