Bar Team Member

inploi; Holme Lacy; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Live-in available

Gym access

Food discounts

Discounts on Bourne Leisure brands

Career development

Staff discounts

Job summary

Warner Hotels Group in Herefordshire is seeking a friendly Bar Team Member at Holme Lacy. You will join a supportive hospitality team, delivering great service to guests across the bar and dining areas while maintaining high standards.

We value a guest-focused approach, teamwork and a passion for food and drink. Benefits include gym access, discounted meals, career development opportunities and staff discounts across Bourne Leisure brands.

Qualifications

• People-focused approach to guest service.
• Willingness to learn about products and upsell when appropriate.

Responsibilities

• Deliver a great service within the hospitality department.
• Support the Food and Beverage Manager to ensure a smooth guest journey from arrival to departure.

Skills

Customer service

Hospitality

Team player

Food and drink passion

Job description

Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.

Hourly rate: Up to £12.71 per hour dependent on age.

We have a fantastic opportunity for a Bar Team Member to join us at Warner Hotels.

The benefits of working with us

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department.Alongside the Food and Beverage Manager you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay with beautiful views to look at wherever they are onsite.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A passion for food and drink
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]