Nights Team Member

Warner Hotels; Studley CP; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free gym and leisure facilities

60% food discount onsite

Pension scheme

28 days annual leave

Cycle to Work Scheme

Life Assurance

Free Car Parking onsite

Job summary

Warner Hotels is seeking a Night Team Member for Studley Castle, a 209-bedroom hotel with 180 years of history in rural Warwickshire. You will join a supportive team, deliver guest-focused service on reception, and help run operations overnight under the guidance of the Night Team Leader.

We offer a range of benefits and development opportunities. This role provides a pathway to grow within the Warner Hotels Group while contributing to memorable guest experiences.

Qualifications

• No experience required – just a willingness to come to work as your whole authentic self.

Responsibilities

• Deliver great customer service on reception and in the hotel during the night.
• Support the Night Team Leader and ensure smooth hotel operations at night.
• Contribute to creating a welcoming guest experience throughout the shift.

Skills

Customer service

Guest journey

Team player

Willingness to learn

Job description

Join our team at Studley Castle, part of the Warner Hotels Group. This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire.

Up to £12.71 per hour (dependent on your age)

We have a fantastic opportunity for aNight Team MemberatWarner Hotels. As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel.Alongside the Night Team Leader and team you will be a key part of the smooth running of hotel during the night.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels?

As a Food & Beverage Team Member, you'll receive:

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.

What skills do I need?

• No experience necessary – just a promise to come to work as your whole authentic self.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]