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Brook Street; Ballymena; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Cycle to Work Scheme

On-site parking

Ongoing training and career dev.

Supportive team environment

Job summary

Brook Street Recruitment is seeking a proactive Transport Planner for a well-established family-run logistics business based in Ballymena. You will coordinate the daily movement of vehicles, trailers and drivers to deliver outstanding service across Northern Ireland, Great Britain and the Republic of Ireland, while maximising fleet efficiency.

Working closely with the operations team, you will maintain a seamless transport service, improve planning and performance, and ensure compliance with

Qualifications

• Experience in transport planning, fleet coordination or a similar logistics role.
• Good knowledge of UK & Ireland geography and time-critical transport operations.
• Strong organisational skills with the ability to prioritise workloads and make sound decisions under pressure.
• Experience using Transport Management Systems (such as Qargo) and customer portals.

Responsibilities

• Plan and coordinate daily delivery and collection schedules across Northern Ireland, Great Britain and the Republic of Ireland.
• Allocate work across drivers, vehicles and trailers to maximise fleet utilisation.
• Maintain regular communication with drivers, providing clear instructions and updates.
• Monitor live transport movements and respond to delays or changes promptly.
• Build relationships with customers by providing timely updates and resolving queries.
• Enter and maintain transport data, rates, ferry bookings and operational data in planning systems.
• Plan ahead by reviewing upcoming workloads with customers to maximise vehicle capacity.
• Collaborate with Distribution, the workshop and other departments for a smooth operation.
• Liaise with the workshop regarding vehicle servicing and PSV requirements.
• Manage ferry bookings efficiently and handle amendments/cancellations.
• Support KPI reporting and continuous improvements in planning.
• Ensure compliance with Driver's Hours, tachograph regulations and Working Time Directive.
• Respond to emails and queries, keeping stakeholders informed.

Skills

Transport planning

Fleet coordination

Communication skills

Organisation & prioritisation

IT skills (MS Excel/Outlook/Teams)

Education

Transport Manager CPC qualification (advantage)

Tools

Qargo

Tracking systems

Customer portals

Job description

Brook Street Recruitment is delighted to be recruiting on behalf of our client, a well-established, family-run logistics business based in Ballymena.

Our client is looking for an organised and proactive Transport Planner to join a busy and friendly transport team. This is an excellent opportunity for someone with transport planning or logistics experience who enjoys working in a fast-paced environment where no two days are the same.

You’ll play a vital role in ensuring deliveries and collections run smoothly across Northern Ireland, Great Britain and the Republic of Ireland, while building strong relationships with drivers, customers and colleagues. If you’re a confident communicator, enjoy solving problems and thrive under pressure, this could be the perfect next step in your career.

About the Role

As a Transport Planner, you’ll coordinate the daily movement of vehicles, trailers and drivers to deliver outstanding service to customers while maximising fleet efficiency. You’ll be at the heart of the operation, responding to changing priorities, supporting drivers and ensuring transport plans are delivered safely, efficiently and on time.

Working closely with the wider operations team, you’ll help maintain a seamless transport service while identifying opportunities to improve planning and performance.

Key Responsibilities

• Plan and coordinate daily delivery and collection schedules across Northern Ireland, Great Britain and the Republic of Ireland.
• Allocate work effectively across drivers, vehicles and trailers to maximise fleet utilisation.
• Maintain regular communication with drivers, providing clear instructions, operational support and updates throughout the day.
• Monitor live transport movements, responding quickly to delays, route changes, vehicle issues and customer requests.
• Build strong relationships with customers by providing timely updates and resolving transport queries professionally.
• Accurately enter and maintain transport information, rates, ferry bookings and operational data within Qargo, transport management systems, customer portals and internal planning systems.
• Plan ahead by reviewing upcoming workloads and working with customers to maximise available vehicle capacity.
• Work collaboratively with Distribution, the garage and other departments to ensure a smooth and coordinated transport operation.
• Liaise with the workshop regarding vehicle servicing, PMIs, brake testing, PSV requirements and equipment availability.
• Manage ferry bookings efficiently, ensuring amendments and cancellations are processed promptly.
• Support operational KPI reporting and contribute to continuous improvements across the planning function.
• Ensure all transport plans comply with Driver's Hours legislation, tachograph regulations and the Working Time Directive.
• Respond promptly to emails and operational queries, keeping customers, drivers and colleagues informed throughout the day.

What We’re Looking For

We’re looking for someone who is organised, customer-focused and enjoys working in a dynamic logistics environment.

Ideally, you’ll have:

• Previous experience in transport planning, fleet coordination or a similar logistics role.
• Good knowledge of UK and Ireland geography and an understanding of time-critical transport operations.
• Excellent organisational skills with the ability to prioritise workloads and make sound decisions under pressure.
• Strong communication skills and confidence dealing with drivers, customers and internal teams.
• A working knowledge of Driver's Hours legislation, tachograph regulations and the Working Time Directive (desirable).
• Experience using Transport Management Systems (such as Qargo), tracking systems and customer portals.
• Good IT skills, including Microsoft Excel, Outlook and Microsoft Teams.
• A Transport Manager CPC qualification would be advantageous but is not essential.

What's on Offer

Joining this successful family-run business means becoming part of a supportive team where your contribution is valued and your career can continue to grow.

Benefits include:

• Competitive salary (negotiable depending on experience and background)
• Company pension
• Cycle to Work Scheme
• On-site parking
• Ongoing training and career development opportunities
• A supportive, collaborative working environment
• Long-term career prospects within a growing logistics business

If you’re looking for a rewarding opportunity where you can make a real impact and develop your career within a respected transport company, we’d love to hear from you.