Reablement Officer

Southwark Council; Greater London; On-site; GBP 43,000 - 49,000; Full time

Job summary

Southwark Council's Reablement Service invites a dedicated Reablement Officer to join our team and support residents to regain skills and live independently. You will deliver practical, person-centred assistance in homes and the wider community, building confidence and promoting lasting independence.

We focus on prevention, early intervention and strengths-based practice, collaborating across housing, health and community services.

Qualifications

• Experience delivering frontline support in housing, social care or community services.
• Strong people skills and an outcome‑focused approach.
• Ability to work independently and manage changing priorities.

Responsibilities

• Provide practical, person-centred support to residents in homes and community.
• Create personalised reablement plans to support independence.
• Help residents develop confidence and life skills for independent living.
• Support residents moving from supported accommodation or facing tenancy risks.
• Coordinate proactive community-based support and prevent homelessness.
• Manage a caseload and monitor progress to improve outcomes.
• Build partnerships with housing officers, landlords, health professionals and community services.
• Record progress accurately and contribute to service improvement.

Skills

Relationship building

Communication

Caseload management

Diversity & inclusion

Resident empowerment

Job description

Could you help someone rediscover their independence and take the next step towards a more confident future?

Do you believe that great support is not about doing things for people, but about helping people recognise their own strengths, rebuild confidence and achieve goals they may once have thought were out of reach?

If yes, we have a great opportunity for you!

About the Role:

Southwark’s Reablement Service is looking for a passionate and dedicated Reablement Officer to join our team and support residents to achieve greater independence.

This is an opportunity to work directly with people at important moments in their lives - helping them regain skills, overcome barriers and develop the confidence needed to live as independently as possible.

Our service is built around prevention, early intervention and strengths-based practice. We support residents following periods of illness, crisis, housing instability or significant life changes, working alongside them to develop personalised plans that reflect their individual goals, abilities and aspirations.

Within Housing Needs and Support, you will be part of a service committed to improving outcomes for residents through prevention, tenancy sustainment and effective move-on support. You will work collaboratively with colleagues across housing, health and community services to ensure residents receive the right support at the right time.

At Southwark, we believe in treating people with dignity and respect, recognising individual strengths and creating opportunities for residents to achieve their potential. You will be joining a service where your work has a direct impact on helping people build confidence, strengthen their independence and create more secure futures.

You will also become part of a supportive and forward-thinking team that values collaboration, professional curiosity and continuous improvement. Your experience, ideas and approach will help shape the support we provide to residents and contribute to positive change across the borough.

What You'll Be Doing

As a Reablement Officer, you will provide practical, person-centred support to residents in their homes and within the wider community.

You will:

• Work alongside residents to understand their circumstances, strengths and aspirations, creating personalised reablement plans that support independence.
• Help residents develop confidence, practical life skills and the ability to maintain independent living.
• Support residents moving on from supported accommodation or experiencing challenges that place their tenancy at risk.
• Provide proactive, community-based support that helps prevent repeat homelessness and reduces the need for longer-term intervention.
• Manage a caseload of residents with a range of needs, ensuring support is coordinated, reviewed and focused on achieving positive outcomes.
• Build effective partnerships with housing officers, landlords, housing associations, health professionals, voluntary organisations and community services.
• Connect residents with local resources, community networks and wider support that promotes long-term wellbeing and resilience.
• Maintain accurate records, monitor progress and contribute to improving service delivery through effective practice and partnership working.

You will be a visible and trusted presence within the community, building relationships with residents and helping them overcome barriers, recognise their strengths and achieve outcomes that are meaningful to them.

What We're Looking For

We are looking for someone who is passionate about frontline support and understands that successful reablement is about working with people rather than simply doing things for them.

You will be someone who:

• Builds positive, trusting relationships and engages effectively with people from a wide range of backgrounds.
• Has experience supporting individuals with diverse needs, particularly within housing, social care, community support or related services.
• Understands strengths-based and person-centred approaches and can translate these into practical support.
• Is confident working independently, managing a caseload and responding effectively to changing priorities.
• Communicates clearly and professionally with residents, colleagues and partner organisations.
• Takes a proactive and solution-focused approach, helping residents achieve sustainable outcomes.
• Values equality, inclusion and ensuring every resident is treated with dignity, respect and compassion.
• You will enjoy working in the community, meeting people where they are and helping them take meaningful steps towards independence.

This is an opportunity to join a service where your work genuinely matters. Every day, you will help residents build confidence, develop skills and move towards a more independent future.

For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.

• Location: 25 Bournemouth Road, Peckham, London, SE15 4UJ

Advert close date: 11:59pm on 27th September 2026

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative . We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

Members of the Armed Forces and veterans

Are currently in care, or have previously been in care

If you consider yourself to be disabled or if you have a long-term health condition

Salary Range (Full time equivalent) £42,912 - £49,155