Business Support Assistant – Full Time – Reigate

Catering; Reigate; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

26 days holiday

Buy extra leave

Pension

Carer’s leave

Volunteer days

Parental leave

EAP

Learning hub

Wellbeing discounts

Make a difference

Job summary

Surrey County Council is advertising a permanent Business Support Assistant role in the Learning Disability & Autism and Transitions Adult Social Care team. The post offers hybrid working with 2–3 days in person and the remainder from home, based in Reigate, Surrey.

The starting salary is £28,546 per annum for a 36-hour week, with generous leave and pension provisions. The role involves front-line enquiry handling, database maintenance, and coordination across teams to support service delivery.

Responsibilities

• Be the first point of contact for internal and external enquiries, providing a professional and empathetic response and ensuring queries are directed appropriately
• Maintain and update systems and databases, ensuring accurate records are kept supporting service delivery and reporting
• Prepare and send out correspondence, reports, and documentation to support operational and management teams
• Coordinate meetings and appointments, including diary management, room bookings, preparation of materials and note taking
• Support resource management, following ordering procedures to ensure the hub has the supplies and tools needed to operate effectively
• Work collaboratively across teams, adapting to changing priorities and supporting colleagues in a flexible and agile way
• Contribute to service improvement, identifying opportunities to streamline processes and enhance the quality of administrative support.

Job description

This permanent role has a starting salary of £28,546 per annum, based on a 36-hour working week.

We have a great opportunity to join our Learning Disability & Autism and Transitions Adult Social Care team as a Business Support Assistant. We support hybrid working with the right balance. We come together in person for 2-3 days per week on average and support working from home the rest of the time.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years’ service and 31 days after 5 years’ service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Role

This is an exciting opportunity to be part of a forward-thinking Learning Disability & Autism and Transitions Team, designed to deliver integrated and responsive support to adults across Surrey. As a Business Support Assistant, you will be at the heart of this new way of working, helping to shape and support the delivery of vital services.

Responsibilities

• Be the first point of contact for internal and external enquiries, providing a professional and empathetic response and ensuring queries are directed appropriately
• Maintain and update systems and databases, ensuring accurate records are kept supporting service delivery and reporting
• Prepare and send out correspondence, reports, and documentation to support operational and management teams
• Coordinate meetings and appointments, including diary management, room bookings, preparation of materials and note taking
• Support resource management, following ordering procedures to ensure the hub has the supplies and tools needed to operate effectively
• Work collaboratively across teams, adapting to changing priorities and supporting colleagues in a flexible and agile way
• Contribute to service improvement, identifying opportunities to streamline processes and enhance the quality of administrative support.

This role offers a unique chance to be part of a team, where your input and adaptability will help shape the future of learning disability support in Surrey. You’ll be working in a fast-paced environment that values teamwork, innovation, and a commitment to making a difference.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Salary:

Job Type: Permanent

Location: Reigate, Surrey

The job advert closes at 23:59 on 31st August 2026 with interviews planned for 15th September 2026.