Rapid Response Care Assistant/Support Worker

Optimo Care Group; Netherton; On-site; GBP 17,000 - 22,000; Full time

Job summary

Choices Homecare, part of the Optimo Care Group, is recruiting Rapid Response Care/Support Workers to provide care across the Wakefield and Kirklees region. The role focuses on compassionate, responsive support and working closely with health and social care professionals.

Key duties include initial assessments, personal care, medication support, mobility assistance, meals and hydration help, and maintaining accurate records.

Qualifications

• Compassion, reliability and strong communication skills are essential.
• Flexibility, observation skills, teamwork and resilience are required.
• The ability to work independently in a fast-paced environment is important.
• Good written English is essential.

Responsibilities

• Provide appropriate support to service users during initial calls or assessments.
• Gather information and complete documentation to develop and implement care plans.
• Carry out care calls to ensure continuity until the regular care round is established.
• Undertake risk assessments and monitor safety for service users and staff.
• Provide personal care, including washing, dressing and continence support.
• Support with medication following procedures.
• Assist with mobility and transfers using proper techniques.
• Help with meals, hydration and basic household tasks.
• Provide emotional support during illness or crisis.
• Monitor changes in health or wellbeing and report to professionals.
• Collaborate with nurses, social workers and other professionals.
• Promote independence, dignity and person-centred care.
• Maintain confidential records and report safeguarding concerns.
• Follow health, safety, infection control and confidentiality policies.
• Adapt to changing priorities and work under pressure while staying calm.
• Support people to remain safely at home and aid discharge when possible.

Job description

Choices Homecare are seeking Rapid ResponseCare Assistants/Support Workers for our clients in locations across the Wakefield and Kirklees region.

Rate of Pay: £13.50 per hour

Contract Type: Block paid on shift rotation
Hours Of Work: 7am - 2pm 16.00pm - 22.00pm
Days Of Work: Week 1 Monday Friday Saturday Sunday - Week 2 Tuesday Wednesday Thursday

Why join Choices Homecare

Choices Homecare is part of the Optimo Care Group, supporting people across the UK through compassionate, outcome-focused care. We work closely with local authorities, healthcare providers, and care professionals to deliver high-quality support in the community.

About the Role

A Rapid Response Care/Support Worker should demonstrate compassion, reliability, communication skills, flexibility, observation skills, teamwork, resilience and the ability to work independently in a fast-paced environment.

Key Responsibilities

• Provide appropriate support to service users during their first call or initial assessment, ensuring their needs, preferences, and circumstances are clearly understood.




• Gather all relevant information and complete or obtain the necessary documentation and paperwork to support the development and implementation of an effective care plan.




• Carry out care calls as required during the initial period of service, providing continuity and reassurance until the service user is successfully established on their regular care round.




• Undertake appropriate risk assessments, identifying potential or immediate risks to service users, staff, and others.




• Provide personal care, including washing, dressing, toileting and continence support.




• Support with medication, following prescribed instructions and organisational procedures.




• Assist with mobility and transfers, using appropriate equipment and safe moving-and-handling techniques.




• Help with meals, hydration and basic household tasks where required.




• Provide emotional support and reassurance, particularly during periods of illness, crisis or change.




• Monitor and report changes in a person’s health, wellbeing or behaviour to the appropriate professional.




• Work closely with nurses, social workers, occupational therapists, GPs and other health and social-care professionals.




• Promote independence, dignity, choice and person-centred care.




• Maintain accurate, confidential records and report incidents or safeguarding concerns promptly.




• Follow health and safety, infection control, safeguarding and confidentiality policies.




• Manage changing priorities and work effectively under pressure while maintaining a calm and professional approach.




• Support people to remain safely at home and, where possible, prevent unnecessary hospital admission or facilitate a safe discharge from hospital.

Essential experience and skills

Level 3 or equivalent in Health and Social Care

At least 2 year experience working in a Health and Social Care environment

Good Written English Skills

Please Note:

This role is not eligible for visa sponsorship. Candidates must have current and valid permission to work in the UK.

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