Radiology Receptionist - Patient Care & Admin (NHS)

FHFT Education Academy; Slough; On-site; GBP 24,000 - 29,000; Full time

Job summary

Frimley Health NHS Foundation Trust in Slough is seeking a Full-Time Radiology Receptionist to join the Wexham Park Hospital radiology department. You will welcome patients, coordinate appointments, and maintain records using EPIC and ICE, supporting smooth service delivery and a positive patient experience.

The role requires a friendly, well-organised and patient-focused individual with strong communication skills. Training on EPIC/ICE is provided; travel to satellite sites is possible.

Qualifications

• Customer-focused receptionist with a friendly, patient-centered approach.
• Good organisational skills and the ability to prioritise workloads.
• Clear communication skills and confident with frontline patient interactions.

Responsibilities

• Welcoming and assisting patients in a professional and compassionate manner.
• Coordinating patient appointments and supporting patient flow throughout the department.
• Maintaining accurate patient records and data entry using EPIC and ICE.
• Providing administrative support to the Radiology team.
• Contributing to the efficient day-to-day running of the department.

Skills

Customer care

Telephone manner

Attention to detail

Organised

Communication

Education

GCSE English and Maths

NVQ in customer care

Tools

EPIC

ICE

Job description

Frimley Health NHS Foundation Trust in Slough is seeking a Full-Time Radiology Receptionist to join the Wexham Park Hospital radiology department. You will welcome patients, coordinate appointments, and maintain records using EPIC and ICE, supporting smooth service delivery and a positive patient experience.

The role requires a friendly, well-organised and patient-focused individual with strong communication skills. Training on EPIC/ICE is provided; travel to satellite sites is possible.