Radiology Clinic Coordinator — Patient Access & Scheduling

University Hospitals Bristol and Weston NHS Foundation Trust; West of England; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a Radiology Clinic Co-ordinator in Bristol. The role monitors and manages active and backlog waiting list data, contacts patients via telephone, reception, and Trust systems, and ensures appointments are arranged appropriately.

The post holder supports referral management and acts as the first point of contact for staff queries and patient complaints.

Responsibilities

• Liaise with clinical and non-clinical staff.
• Act as first point of contact for queries.
• Escalate complaints, capacity issues and patient concerns appropriately.
• Show a caring and professional approach to patients, relatives and carers, with resilience when needed.

Job description

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a Radiology Clinic Co-ordinator in Bristol. The role monitors and manages active and backlog waiting list data, contacts patients via telephone, reception, and Trust systems, and ensures appointments are arranged appropriately.

The post holder supports referral management and acts as the first point of contact for staff queries and patient complaints.