Clerical Officer - Outpatients (XN02)

NHS; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

The NHS in Leeds is looking for a Shared Community Data Clerk to support the Germ Cell service. The role involves recruiting patients, managing databases, and ensuring excellent administrative support. Candidates should have strong communication skills and previous clerical experience, with flexibility in working hours. This position plays a crucial part in enhancing patient care and ensuring timely follow-ups.

Benefits

NHS Pension contributions

On-the-job training and development

Qualifications

• Good standard of basic education required.
• Experience in a health or social care setting preferred.
• Intermediate level use of Microsoft Desktop Packages needed.

Responsibilities

• Coordinate patient appointments and manage their follow-up schedule.
• Ensure accurate data entry onto the database for clinical review.
• Contact external teams and patients for results and correspondence.

Skills

Communication

Data Management

Time Management

Microsoft Office

Education

GCSE in English and Maths or equivalent

European Computer Driving Licence

Job description

30hours per week Hours of work are flexible but Monday and Friday are fixed toprovide cover.

Areyou enthusiastic, positive, a team player, adaptable and patient focusedadministrator with good knowledge of all Microsoft packages? If so, we wouldlike to hear from you!

Weare seeking an experienced, confident, and self-motivated person who works toa high professional standard and is used to working on their own initiative.The ability to work accurately to deadlines and demonstrate effective timemanagement is an essential part of this role.

Thisrole will support the Germ cell service recruiting patients to sharedcommunity follow up.

Thisrole is very patient focused, and you will be expected to meet patients inthe clinic and recruit to the remote service, contact external teams andchase patient reports, accurately manage a database, and highlight anyresults to the medical team. You will be coordinating patient appointmentsalongside their follow up schedule to ensure all tests are completed.

Ifyou feel this could be the role for you, please contact for furtherinformation.

Interviewdate will be Thursday 3rd July

Expected ShortlistingDate

26/06/2025

Planned InterviewDate

03/07/2025

Main duties of the job

Areyou a competent administrator ready for a new challenge? Do you want to work ina role that can make a real difference to patients?

Thisrole will involve supporting the Germ Cell service, recruiting patients meansthe patients do not need to attend clinic regularly and can complete testscloser to home. You will collate results and send correspondence. You will meetthe patients in clinic to outline the process and gather some furtherinformation. You will need to be proficient on the telephone as you will needto contact other departments regularly. By using different systems you willcollate patient results and record them accurately to the data base for theclinicians to review and monitor.

Allpatients are on their own follow up schedule that will need up loading to thedata base and then to allocate the patients their appropriate appointments,making sure certain tests and scans have been requested as well as takinggeneral enquiries from the patients.

About us

Joininga well-established team within Oncology CSU.Covering Leeds and the surrounding area, including paediatrics. Flexibleworking full induction and development. With on-the-job training, along withNHS Pension contributions

Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions.

Job responsibilities

. JOB PURPOSE/SUMMARY

Torecruit and track patients on Shared Community follow up within the Germ Cellclinic. Contacting service users and external sites to obtain results andrecording on a central data base.

Issuingusernames and passwords to patients to access the Prompt questionnaireactively check and respond to incoming email.

TheShared Community Data Clerk will be the point of contact and responsible formanaging day to day activities and ensuring the data entered is accurate andescalating to senior team negative results.

Attendclinic and recruit patients to the Shared Community follow up. Activelyfollow up with appointments and maintaining the data base.

Ensuringall documentation is sent out as per treatment schedules and all data iscollated in a timely manner.

. ORGANISATIONAL CHART

BusinessManager

Shared Community Data ClerkTHIS POST

. PRINCIPAL DUTIES & AREAS OFRESPONSIBILITY

Coordinateown work on a day to day basis to ensure that agreed processes are adheredto, are operating effectively and that agreed deadlines are met with specificresponsibility for the following daily tasks:

Collatingschedules Creating the monthly data base Updating demographics.

Recruitpatients and ensure all appointments are arranged in a timely manner.

Recordinformation on the relevant trust administration system including PAS in anaccurate and timely manner in accordance with local trust policies Ensure allpatient correspondence including test results are dealt with promptly.

Retrieverelevant patient information from the appropriate administration system,ensure patients have appointments booked with the appropriate clinician inpriority order.

Performall duties in line with any current operational policies and procedures.

Thepost holder will be expected to add, discharge and transfer patients on theon the Shared community Follow up as directed by the clinical team.

. THE LEEDS WAY VALUES

Ourvalues are part of what make us different from other trusts, so we see thisas a strength, as well as a responsibility. They have been developed by ourstaff and set out what they see as important to how we work. Our five values are:

Accountable

Empowered

Allour actions and endeavours will be guided and evaluated through these values

Additionally,the following are core values which relate specifically to this post:

- Striving towards quality data andimproving the care pathway through improved Administration processes.

- Importance of maintainingconfidentiality

- Honesty and integrity

Person Specification

Qualifications

• A good standard of basic education.
• GCSE in English and Maths or equivalent
• European Computer Driving Licence.
• Work experience in a health or social care setting.

Additional Requirements

• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Experience

• Intermediate level use of Microsoft Desktop Packages
• Previous clerical/administrative experience.
• Use of computerised Record Databases.
• Work in a Patient Administration environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.