Radiographic Aide

NHS England; Dudley; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

The Dudley Group is seeking a Radiographic Aide to support radiographers and sonographers across X-ray, Ultrasound, CT, MRI, and more. You will help deliver patient-centred care, maintain a clean and safe environment, and assist with imaging pathways on a rotating schedule across hospital sites.

Ideal candidates will have strong customer service, good IT skills, and experience working with the public in a healthcare setting.

Qualifications

• GCSE grade C or above in maths and English or equivalent.
• NVQ 2 in care or level 2 diploma in health care support/experience.

Responsibilities

• Escort patients to and from imaging areas.
• Provide routine patient care and support.
• Assist clinical teams with day-to-day tasks.
• Arrange appointments for imaging examinations.
• Monitor and maintain stock levels.

Skills

Interpersonal skills

Customer service

IT literacy

Education

GCSE Maths & English

NVQ 2 in care

Job description

We are looking for a motivated and friendly individuals to join our Imaging team, supporting our radiographers, sonographers, consultants, &, most importantly, our patients. This is an excellent opportunity for someone with a strong customer service background who thrives in a busy healthcare environment.

As part of our team, you will play a vital part in ensuring a smooth and positive experience for every patient accessing our services. Your responsibilities will include:

Providing direct patient care & delivering outstanding customer service

Supporting clinical staff across a range of imaging services

Undertaking essential IT and administrative tasks

Carrying out portering duties as required

Helping maintain an efficient patient care pathway

We are seeking a team member who can demonstrate:

Excellent interpersonal, communication & customer care skills

The ability to remain calm under pressure & efficiently prioritise workload

Confidence working independently & using your own initiative

Previous experience working with the general public (essential)

Good computer literacy and strong keyboard skills (essential)

A positive, flexible approach to working within a 7-day service

This role involves variable length shifts, covering the full 7-day service including bank holidays. Flexibility is key, as shift patterns vary and are not fixed. You will rotate between the main acute hospital site and our Community Diagnostic Centres.

Main duties of the job

This is a varied and hands-on role, providing essential support to specialist teams across the Imaging Department.

As a Radiographic Aide, you will work alongside staff in X-ray, Ultrasound, Interventional Radiology, Fluoroscopy, Obstetrics & Gynaecology, CT, and MRI. You will play an active part in delivering high standards of patient care throughout these areas.

You will be a valued member of the team, helping to maintain a clean, safe, and organised working environment in line with infection control guidelines. Your duties will include:

Escorting patients to and from imaging areas

Providing routine patient care and support

Assisting clinical teams with day-to-day tasks to ensure a high-quality service

Arranging appointments for imaging examinations

Monitoring and maintaining stock levels to support the smooth running of the department

Your contribution will help ensure that patients receive an efficient, compassionate, and seamless diagnostic experience.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Qualifications

• GCSE Grade C or above in maths and English or equivalent
• NVQ 2 in a care based award or level 2 diploma in health care support/ multiple years of experience

Skills & Experience

• Demonstrates a knowledge of the role and duties of an aide
• Extensive experience of caring for people or working with the general public

Personal Qualities

• Demonstrates an ability to work in stressful situations

Physical Skills

• Demonstrates ability to work flexibly across different modalities

Equality, Diversity, Inclusion and Trust Values

• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility

Communication & Relationship Skills

• Ability to work on own initiative and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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