Radiology Support Worker

Gateshead Health; Gateshead; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

Gateshead Health NHS Foundation Trust is seeking enthusiastic, self-motivated individuals to join the Radiology Ultrasound Department. The role rotates between the Queen Elizabeth Hospital in Gateshead and satellite sites, assisting with procedures and preparing patients for examinations alongside radiologists, sonographers and nurses.

The successful candidate will be well organized, with strong communication skills, a sympathetic attitude to patients, and the ability to manage competing

Qualifications

• Education to at least GCSE level in English and Maths.
• NVQ 2 Care Certificate.

Responsibilities

• Assist and support professionals from the multi-disciplinary team with agreed clinical, administrative activities.
• Concentrate and manage multiple tasks within a busy environment.
• Adhere to good practice and Trust policy when assessing and implementing manual handling techniques.
• Plan ahead in the preparation of examination rooms when assisting during varied work lists.
• Use initiative to maintain workflow and ensure minimum waiting times, liaising with senior staff if problems arise.
• Ensure all areas and equipment are kept clean and tidy in accordance with Trust infection control policy.
• Perform and record checks of emergency equipment e.g. crash trolley and suction.
• Assist with the aftercare of the patient.
• Safely handle body fluids as stated in Trust policy.
• Perform baseline observations as directed by qualified professionals.
• Accurately document episodes of care as appropriate.
• Restock clinical rooms, ensuring rotation of stock within stock room and clinical rooms.

Skills

Teamwork

Communication

Flexibility

Attention to detail

Education

GCSE English

GCSE Maths

NVQ 2 Care Certificate

Job description

We are looking for enthusiastic, self-motivated people who have experience in the healthcare environment to join the busy Radiology Ultrasound Department, rotating between the Queen Elizabeth Hospital, in Gateshead, and satellite sites including the new Community Diagnostic Centre at the Metrocentre and Blaydon Primary Care Centre.The post holder will work within Ultrasound. The role involves assisting with sterile procedures, chaperoning and preparing patients for examinations working alongside Consultant Radiologists, Sonographers and Nurses.The post holder needs to be well organized with good communication skills to ensure they can work effectively within the multi-disciplinary team to ensure Radiology provides a high quality service to all its users. A sympathetic attitude to patients is essential ensuring safe and compassionate care. You will need to be able to cope with distressing and often challenging situations while prioritising your workload. In addition some office duties will be required including basic computer skills where you must have good attention to detail and maintain accurate records.

Main duties of the job

To provide a wide range of support to patients.

Assisting clinical and administrative teams, supporting the provision of a 7 day service at the Queen Elizabeth Hospital and satellite sites.

To have a flexible and adaptable approach when assisting in an area of the department deemed appropriate by senior staff.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job responsibilities

• Assist and support professionals from the multi-disciplinary team with agreed clinical, administrative activities
• Have the ability to concentrate and manage multiple tasks within a busy environment. i.e. managing interruptions and queries
• Adhere to good practice and Trust policy when assessing and implementing manual handling techniques.
• Plan ahead in the preparation of examination rooms when assisting during varied work lists.
• Use initiative to maintain work flow and ensure minimum waiting times, liaising with senior staff if problems/ potential problems arise.
• Ensure all areas and equipment are kept clean and tidy in accordance with Trust infection control policy.
• Perform and record checks of emergency equipment e.g. crash trolley and suction.
• Assist with the aftercare of the patient.
• Safely handle body fluids as stated in Trust policy.
• Perform base line observations as directed by qualified professionals.
• Accurately document episodes of care as appropriate.
• Restock clinical rooms, ensuring rotation of stock within stock room and clinical rooms, including monitoring of expiry dates.

Person Specification

Qualifications

• Educated to 'o' Level/GCSE standard in English and Maths.
• NVQ 2 Care Certificate

Experience

• Experience of working in a team
• Ability to support others
• Experience of working face to face with the general public in a very busy environment
• Previous experience in a NHS hospital
• Previous experience in a radiology department

Special requirements

• Flexibility to work shifts including weekends and bank holidays.
• Ability to travel to other sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.