Radiographic Aide

Transformation Unit; Dudley; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

The Dudley Group NHS Foundation Trust is seeking a Radiographic Aide to join the Imaging team across multiple sites. You will support radiographers, sonographers, consultants, and most importantly patients, delivering outstanding customer service in a busy hospital setting.

The role involves direct patient care, assisting clinical staff, IT and admin tasks, and portering duties. You will work flexible 7-day shifts across the main site and community diagnostic centres, rotating to cover a 7-day

Qualifications

• GCSE C or above in maths and English or equivalent.
• NVQ 2 in a care based award or level 2 diploma in health care support/ multiple years of experience.
• Experience caring for people or working with the general public.
• Ability to work across different modalities and teams.

Responsibilities

• Providing direct patient care & delivering outstanding customer service
• Supporting clinical staff across a range of imaging services
• Undertaking essential IT and administrative tasks
• Carrying out portering duties as required
• Helping maintain an efficient patient care pathway

Skills

Interpersonal skills

Customer care

Communication

Public experience

Computer literacy

Education

GCSE Maths & English

NVQ 2 in health care support

Job description

Main area Imaging Grade NHS AfC: Band 2 Contract Permanent Hours

• Full time
• Part time

36 hours per week (Role requires shift working across multiple sites. we do not provide fixed days. We are a 7 day 24hr service.) Job ref 253-1026-8221514

Employer The Dudley Group NHS Foundation Trust Employer type NHS Site Russells Hall Hospital, Guest Hospital, Corbett Hospital and Brierley Hill Health and Social Care Centre Town Dudley Salary £25,272 Pro Rata Per Annum Salary period Yearly Closing 12/11/2026 23:59

Radiographic Aide

NHS AfC: Band 2

Job overview

We are looking for a motivated and friendly individuals to join our Imaging team, supporting our radiographers, sonographers, consultants, &, most importantly, our patients. This is an excellent opportunity for someone with a strong customer service background who thrives in a busy healthcare environment.

As part of our team, you will play a vital part in ensuring a smooth and positive experience for every patient accessing our services. Your responsibilities will include:

Providing direct patient care & delivering outstanding customer service

Supporting clinical staff across a range of imaging services

Undertaking essential IT and administrative tasks

Carrying out portering duties as required

Helping maintain an efficient patient care pathway

We are seeking a team member who can demonstrate:

Excellent interpersonal, communication & customer care skills

The ability to remain calm under pressure & efficiently prioritise workload

Confidence working independently & using your own initiative

Previous experience working with the general public (essential)

Good computer literacy and strong keyboard skills (essential)

A positive, flexible approach to working within a 7-day service

This role involves variable length shifts, covering the full 7-day service including bank holidays. Flexibility is key, as shift patterns vary and are not fixed. You will rotate between the main acute hospital site and our Community Diagnostic Centres.

Main duties of the job

This is a varied and hands‑on role, providing essential support to specialist teams across the Imaging Department.

As a Radiographic Aide, you will work alongside staff in X‑ray, Ultrasound, Interventional Radiology, Fluoroscopy, Obstetrics & Gynaecology, CT, and MRI. You will play an active part in delivering high standards of patient care throughout these areas.

You will be a valued member of the team, helping to maintain a clean, safe, and organised working environment in line with infection control guidelines. Your duties will include:

Escorting patients to and from imaging areas

Providing routine patient care and support

Assisting clinical teams with day‑to‑day tasks to ensure a high‑quality service

Arranging appointments for imaging examinations

Monitoring and maintaining stock levels to support the smooth running of the department

Your contribution will help ensure that patients receive an efficient, compassionate, and seamless diagnostic experience.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work‑life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no‑one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification

Qualifications

• GCSE Grade C or above in maths and English or equivalent
• NVQ 2 in a care based award or level 2 diploma in health care support/ multiple years of experience

Skills & Experience

• Demonstrates a knowledge of the role and duties of an aide
• Extensive experience of caring for people or working with the general public

Personal Qualities

• Demonstrates an ability to work in stressful situations

Physical Skills

• Demonstrates ability to work flexibly across different modalities

Equality, Diversity, Inclusion and Trust Values

• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility

Communication & Relationship Skills

• Ability to work on own initiative and as part of a team.

Using AI for jobs applications:

Whilst we encourage the use of technology to help manage time and support innovation. However, it is your responsibility to ensure your application is personalised and clearly reflects your own skills and experiences. While AI can assist with drafting, it should only be used as a support tool. The content must be your own work and accurately represent your knowledge, abilities, and values. Over‑reliance on AI‑generated content may result in your application being rejected. A common issue arises when we receive multiple applications with identical or overly generic language.

The use of AI during assessments, including interviews, is not permitted unless it has been pre‑approved as part of a reasonable adjustment. For digital interviews, you may be asked to provide a 360‑degree view of your surroundings on camera and confirm that no additional devices are present. If we suspect AI is being used during an interview, we may pause the process to clarify or adjust our approach to questioning.

Caring for patients demands integrity, honesty, and accountability. We expect your application and participation to be authentic and a genuine reflection of your own experiences and values.

In line with UK Home Office rules, Band 2 clinical and non‑clinical roles, and Band 3 non‑clinical roles, are not eligible for visa sponsorship.

Non‑clinical roles at Agenda for Change Bands 7–9 that meet the required skill level (RQF 6) and salary threshold are eligible for sponsorship.

The Trust will also accept applications from candidates who can evidence their existing right to work in the UK or who hold an alternative eligible visa.

RECRUITMENT EQUALITY STATEMENT

We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups. It is essential we understand our demographics, in order that we can monitor our performance as an equal opportunity employer, as well as continuing to embed a culture of inclusivity across the organisation, which supports the active participation and contribution of our diverse staff groups in the Trusts decision making processes . On application the shortlisting manager will not see this criterion and therefore it cannot be part of their decision making. Please ensure you complete your equal opportunities questions for us and help us to make sure everyone is welcome.

We are governed by the public sector equality duties and by our values of Care, Respect and Responsibility to ensure we eliminate discrimination, harassment, victimisation and any other behaviour that is unlawful, undermines our core values and/or falls short of our Behaviour Framework. We want all of our staff to ‘call out’ any behaviour from colleagues, patients or visitors that constitutes the above and appropriate action be taken.

We will, at every opportunity, advance equality and inclusivity for all staff, at all levels within the organisation, by removing or minimising disadvantage, encouraging participation and taking all relevant steps to meet the needs of anyone who shares a protected characteristic. We will also foster good relations between persons who share a protected characteristic by tackling prejudice and promoting understanding at every opportunity.

We have staff Networks in place to help support staff experience of diverse staff groups and inform us on the actions, interventions and support what we need to put in place to improve the working lives and daily experiences of all colleagues and all teams. Anyone can join the networks and we take pride in having Allies as part of every network within the organisation.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.