Racing Sales Office Lead: Operations & Data

Arena Racing Corporation Limited; Doncaster; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Annual passes to attend any of our 21 venues

Discounted food & ARC days out

Cycle to work scheme

Holiday allowance increasing with length of service up to 28 days

Company life assurance scheme

Discretionary group annual bonus schemes

Support with study through our study assistance schemes

Job summary

Arena Racing Corporation Limited is hiring an Office Manager (Racing Sales) in Doncaster to manage daily operations at the Racing Sales Office. This role involves leading a sales team, ensuring CRM accuracy, and maximizing revenue through efficient administrative processes. Ideal candidates will have experience in sales operations or office management within fast-paced environments. The position offers various perks, including annual passes to venues, a cycle to work scheme, and a discretionary annual bonus, fostering a diverse and inclusive work culture.

Qualifications

• Experience in sales operations, office management or sales support leadership.
• Background in a fast-paced environment (events, leisure, hospitality or similar).
• Strong organizational and systems skills.

Responsibilities

• Lead and coordinate the Sales Office team, setting clear expectations.
• Oversee CRM (EMS), sales systems and data accuracy.
• Manage memberships, reporting and administrative workflows.
• Drive team activity (calls, enquiries, follow-ups) and maintain high service standards.
• Ensure compliance, consistency and smooth day-to-day operations.

Skills

Sales operations experience

Office management

Strong organizational skills

Attention to detail

Tools

CRM systems (EMS)

Job description

Arena Racing Corporation Limited is hiring an Office Manager (Racing Sales) in Doncaster to manage daily operations at the Racing Sales Office. This role involves leading a sales team, ensuring CRM accuracy, and maximizing revenue through efficient administrative processes. Ideal candidates will have experience in sales operations or office management within fast-paced environments. The position offers various perks, including annual passes to venues, a cycle to work scheme, and a discretionary annual bonus, fostering a diverse and inclusive work culture.