Raceday Operations Lead – On‑Site & Flexible Hours

Musselburgh Racecourse; Musselburgh; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Enhanced employer pension contribution

30 days holiday per year

Free onsite parking

Free tickets for selected Racedays

Access to a wellbeing app

Enhanced maternity, paternity and sick

Job summary

Musselburgh Racecourse is seeking an Operations Executive to plan, prepare and deliver a great experience for our racegoers. You will work with racecourse teams, contractors and suppliers to ensure details are in place and events run smoothly.

This role suits someone organised, proactive and calm under pressure, with strong communication skills and a collaborative, hands-on approach in a busy events environment.

Qualifications

• Highly organised, detail oriented with ability to juggle priorities.
• Proactive and practical; takes ownership and finds solutions.
• Calm under pressure in a busy events environment.
• Strong communicator; builds relationships with colleagues, contractors and suppliers.
• Team player who is flexible and willing to pitch in where needed.
• Customer-focused; strives to deliver a welcoming experience for racegoers.

Responsibilities

• Attend contractor, supplier and planning meetings, capturing key actions and communicating these to the wider team.
• Prepare and distribute Operations Briefing Documents and racegoer information for the website.
• Coordinate entertainment and transport providers and support other raceday requirements.
• Take a lead role in raceday set-up and entrance systems, helping to ensure a smooth and successful event.
• Complete raceday cash-up and associated financial processes.
• Coordinate communication and raceday availability for the Customer Care Team, ensuring appropriate staffing levels for each fixture.
• Issue annual employee contracts and support health and safety refresher sessions.
• Induct new employees, deliver raceday briefings and respond to team queries.
• Assist with coordinating annual maintenance works and maintain accurate records of weekly tests and inspections.
• Attend weekly Operations meetings, record and allocate actions, and follow up to ensure they are completed promptly.
• Raise purchase orders for suppliers and contractors and ensure invoices are submitted promptly.
• Maintain accurate financial records to support the Head of Operations in delivering annual activities within budget.
• Provide cover and support to the Office Manager and reception team when required.
• Coordinate and communicate non-raceday events to the wider team, providing operational support as needed.

Skills

Highly organized

Proactive

Calm under pressure

Strong communicator

Team player

Customer-focused

Job description

Musselburgh Racecourse is seeking an Operations Executive to plan, prepare and deliver a great experience for our racegoers. You will work with racecourse teams, contractors and suppliers to ensure details are in place and events run smoothly.

This role suits someone organised, proactive and calm under pressure, with strong communication skills and a collaborative, hands-on approach in a busy events environment.