Quality Technician

Truline Systems; Oldbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the manufacturing sector is seeking a dedicated Quality Technician to ensure product quality standards. The role involves supporting quality assurance processes, managing supplier non-conformance, and assisting in audits. Ideal candidates will have a technical background, strong problem-solving skills, and a commitment to quality.

Benefits

Company pension

Cycle to work scheme

On-site parking

Sick pay

Qualifications

• Maths / English GCSE essential.
• Diploma / apprenticeship in Technical / Engineering required.
• Experience with Quality 9001 and RCA tools.

Responsibilities

• Assist in resolving quality concerns and implement improvements.
• Support shopfloor with quality queries and monitor processes.
• Manage supplier Non-conformance and implement corrective actions.

Skills

Problem solving

Attention to detail

Strong communication

Customer focused

Education

Maths / English GCSE

Diploma / apprenticeship in Technical / Engineering

Tools

Microsoft applications

Job description

Job Overview

We are seeking a dedicated and detail-oriented Quality Technician to join our team. The successful candidate will play a crucial role in ensuring that our products meet the highest quality standards. They will also assist in the main activities and responsibilities within the Technical and Quality Department and represent the company in a professional manner, displaying teamwork and correct attitude towards clients and colleagues.

Responsibilities

• To assist in the resolving of all concerns and queries in the Quality and Technical inboxes. Investigate with RCA and implement actions and improvements to prevent further recurrence using quality assurance tools.
• To assist the shopfloor with quality queries of incoming, in-production and completed goods. Including technical specification checks, reworks an rejects. To monitor shopfloor quality processes, analyse data and communicate actions / training and documents.
• To assist in all department processes required for external and internal audits and provide audit support through all certifications, mainly ISO 9001.
• To manage supplier Non-conformance through the process and implement corrective actions and process improvement where necessary.
• To look after calibration, maintain documents and report / present findings and actions to management
• To support technical with testing and training and provide technical help and requirements to customers.

Education & Experience

• Maths / English GCSE essential
• Diploma / apprenticeship – technical / engineering / degree and or audit experience
• Customer service experience
• Knowledge in dealing with concerns
• Quality 9001 experience
• RCA, problem solving / quality tools.

Knowledge & Skills

• Problem solving
• Computer literate – with a good knowledge of all Microsoft applications
• Strong communication (verbal and written)
• Customer focused
• Excel and Microsoft skills
• Attention to detail, organised and results orientated
• Drive and ambition with a can-do attitude
• Foundation knowledge of manufacturing / commercial environment

Abilities

• Ability to manage conflicting priorities, organised and methodical
• Strong command of the English language
• Good communication skills
• Ability to build strong relationships and be influential and positive
• Team player and self motivated

If you are passionate about maintaining high-quality standards and have the necessary skills, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Cycle to work scheme
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Application question(s):

• Foundation knowledge of Manufacturing and Commercial Environment is essential
• Diploma/ apprenticeship in Technical/Engineering Degree and or Audit Experience
• Will you now or in the future require sponsorship for a Visa