Quality Technician

Redline Group Ltd; Frimley; On-site; GBP 26,000 - 36,000; Full time

Job summary

Redline Group Ltd in Gloucester is seeking a Quality Technician to support quality control across the manufacturing site. You will raise, manage, and close NCRs, investigate non-conformances, and implement corrective actions to maintain product quality and process compliance.

Join a team that drives continuous improvement, conducts internal audits, and collaborates with cross-functional departments to resolve issues and enhance manufacturing performance.

Qualifications

• Experience in a manufacturing/engineering quality role.
• Understanding QC/QA processes.
• Experience managing NCRs and corrective actions.
• Experience conducting internal quality audits.
• Strong analytical and problem-solving abilities.

Responsibilities

• Raise, manage and close Non-Conformance Reports (NCRs), ensuring accurate documentation and timely resolution.
• Investigate product and process non-conformances, working with relevant departments to identify root causes.
• Monitor corrective and preventative actions, ensuring agreed actions are completed effectively and on time.
• Manage internal departmental complaints, coordinating investigations and supporting resolution.
• Carry out internal quality audits against company procedures and quality management requirements.
• Document audit findings, track corrective actions and follow up to ensure compliance.
• Conduct inspections and quality checks to support manufacturing operations and product conformity.
• Identify recurring quality issues, escalating significant concerns to the Quality Manager.
• Support root cause analysis, problem-solving and continuous improvement initiatives.
• Maintain accurate quality records, reports and documentation.
• Work collaboratively with cross-functional teams to resolve quality-related issues and improve processes.
• Support day-to-day quality assurance and quality control activities across the manufacturing site.
• Promote a consistent, proactive approach to quality throughout the business.

Skills

Quality control

Quality assurance

NCR management

Internal quality audits

Root cause analysis

Analytical skills

Attention to detail

Cross-functional collaboration

ERP experience

MS Office

Tools

ERP systems

Microsoft Office

Job description

Quality Technician

Location: Gloucester, Gloucestershire

Job Type: Permanent, Full-Time

Hours: 40 hours per week

About the Role

We are currently recruiting for a Quality Technician to join a manufacturing business based in Gloucester. This is an excellent opportunity for someone with experience in quality control, quality assurance or quality engineering to play a key role in maintaining product quality, improving manufacturing processes and ensuring compliance with quality standards.

Key Responsibilities

• Raise, manage and close Non-Conformance Reports (NCRs), ensuring accurate documentation and timely resolution.
• Investigate product and process non-conformances, working with relevant departments to identify root causes.
• Monitor corrective and preventative actions, ensuring agreed actions are completed effectively and on time.
• Manage internal departmental complaints, coordinating investigations and supporting resolution.
• Carry out internal quality audits against company procedures and quality management requirements.
• Document audit findings, track corrective actions and follow up to ensure compliance.
• Conduct inspections and quality checks to support manufacturing operations and product conformity.
• Identify recurring quality issues, escalating significant concerns to the Quality Manager.
• Support root cause analysis, problem-solving and continuous improvement initiatives.
• Maintain accurate quality records, reports and documentation.
• Work collaboratively with cross-functional teams to resolve quality-related issues and improve processes.
• Support day-to-day quality assurance and quality control activities across the manufacturing site.
• Promote a consistent, proactive approach to quality throughout the business.

Skills and Experience Required

To be successful in this Quality Technician role, you will ideally have:

• Previous experience in a quality-focused role within a manufacturing, engineering or production environment.
• A good understanding of quality control (QC) and quality assurance (QA) processes.
• Experience managing non-conformance reports (NCRs) and corrective actions.
• Experience conducting internal quality audits.
• Strong analytical and problem-solving skills, with the ability to investigate issues and identify root causes.
• Excellent attention to detail and a methodical approach to work.
• Strong communication and interpersonal skills, with the ability to work effectively across multiple departments.
• The ability to manage competing priorities and work independently.
• Good IT skills, including Microsoft Office and experience using ERP systems.

Desirable Skills

• Knowledge of ISO 9001 quality management systems.
• An Internal Auditor qualification or practical internal auditing experience.
• Experience with root cause analysis methodologies and corrective and preventative action (CAPA) processes.
• Experience supporting continuous improvement initiatives within a manufacturing or engineering environment.

What We're Looking For

We are looking for a detail-oriented and proactive Quality Technician who takes pride in maintaining high standards and resolving quality issues effectively. You will be comfortable investigating problems, working with different teams and following actions through to completion. This role would suit someone looking to develop their career in quality assurance, quality control or manufacturing quality, while making a tangible contribution to product quality and operational performance.