Quality Technician

Pertemps Specialist Talent Solutions; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Job summary

Pertemps Specialist Talent Solutions is seeking a Quality Technician (Engineering) to join a Birmingham-based manufacturing operation. This hands-on, shop-floor role supports quality, process improvement and continuous improvement across Production, Process Engineering and Quality teams.

The role focuses on investigating quality issues, implementing corrective actions and driving improvements that enhance product quality, reliability and efficiency.

Qualifications

• Minimum 5 years' experience within a production/manufacturing environment.
• Experience working directly with suppliers and dealing with supplier quality issues.
• Experience working with quality systems and processes.
• Strong problem-solving and root-cause analysis skills.
• Good computer skills, particularly Microsoft Excel.
• The ability to collect, interpret and use data to drive improvements.

Responsibilities

• Take ownership of quality and process controls within the manufacturing environment.
• Support the identification, investigation and resolution of daily production quality issues.
• Manage supplier quality defect rejection reporting and support the resolution of non-conformances.
• Work directly with suppliers on the inspection and validation of components and parts.
• Ensure corrective actions are completed accurately and within agreed timescales.
• Identify and deliver quality improvement projects to improve operational performance.
• Collect, analyse and monitor quality data to identify trends, variation and opportunities for improvement.
• Support compliance with the company's Quality Management System.
• Support New Product Introduction (NPI) and the release of new projects, including quality inspection and part homologation.
• Review and improve process control activities to reduce variation and improve consistency.
• Create and maintain working instructions, quality documentation and key process information.
• Support product audits and wider internal and external quality activities.
• Provide technical and quality support to customers where required.
• Support the Product Evaluation Centre during holiday periods.
• Champion Lean Manufacturing and 5S principles throughout the business.
• Work closely with Production and Engineering teams to improve efficiency, productivity and reduce costs.
• Contribute to a culture of continuous improvement across the organisation.

Skills

Quality focus

Problem solving

Excel

Data analysis

Supplier management

Team player

Tools

Microsoft Excel

Job description

Quality Technician (Engineering)

Salary: £30,000 – £36,000 DOE

Hours: Monday–Thursday 7:30am–3:45pm | Friday 7:30am–1:30pm

Permanent | Manufacturing / Engineering Environment

We are currently recruiting for a Quality Improvement Inspector / Technician to join a well-established manufacturing business and play a key role in supporting quality, process improvement and continuous improvement across the operation.

This is a hands-on, shop-floor-based role working closely with the Production, Process Engineering and Quality teams. You will be responsible for supporting day-to-day quality and processing issues, while also driving structured improvements that enhance product quality, reliability, efficiency and overall operational performance.

The successful candidate will be practical, quality-focused and solutions-driven, with the confidence to investigate problems, work with suppliers and production teams, identify root causes and implement effective corrective actions.

Key Responsibilities

• Take ownership of quality and process controls within the manufacturing environment.
• Support the identification, investigation and resolution of daily production quality issues.
• Manage supplier quality defect rejection reporting and support the resolution of non-conformances.
• Work directly with suppliers on the inspection and validation of components and parts.
• Ensure corrective actions are completed accurately and within agreed timescales.
• Identify and deliver quality improvement projects to improve operational performance.
• Collect, analyse and monitor quality data to identify trends, variation and opportunities for improvement.
• Support compliance with the company's Quality Management System.
• Support New Product Introduction (NPI) and the release of new projects, including quality inspection and part homologation.
• Review and improve process control activities to reduce variation and improve consistency.
• Create and maintain working instructions, quality documentation and key process information.
• Support product audits and wider internal and external quality activities.
• Provide technical and quality support to customers where required.
• Support the Product Evaluation Centre during holiday periods.
• Champion Lean Manufacturing and 5S principles throughout the business.
• Work closely with Production and Engineering teams to improve efficiency, productivity and reduce costs.
• Contribute to a culture of continuous improvement across the organisation.

About You

We are looking for someone who is quality-focused, practical and solutions-oriented, with the ability to work confidently at all levels of the business.

You will ideally have experience within a manufacturing, engineering or quality environment and be comfortable working hands-on within a production setting.

You should have:

• Minimum 5 years' experience within a production/manufacturing environment.
• Experience working directly with suppliers and dealing with supplier quality issues.
• Experience working with quality systems and processes.
• Strong problem-solving and root-cause analysis skills.
• Good computer skills, particularly Microsoft Excel.
• The ability to collect, interpret and use data to drive improvements.
• A proactive approach and the ability to work using your own initiative.
• Strong communication skills and the confidence to work with production teams, engineers and suppliers.
• A good team-player mentality.
• A flexible approach to supporting the wider business.
• A genuine interest in quality, continuous improvement and manufacturing excellence.

What the Role Offers

• £30,000 – £36,000 salary, depending on experience.
• Monday–Thursday 7:30am–3:45pm.
• Friday 7:30am–1:30pm.
• A permanent position within an established manufacturing environment.
• A varied, hands-on role with the opportunity to make a tangible impact on quality and operational performance.
• The opportunity to work across Quality, Production, Engineering and Supplier Management.
• A role with genuine scope to drive continuous improvement and develop your career.