Quality Systems Coordinator – eQMS & Compliance

THG; Manchester; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

On-site gym

Staff discount THG brands

Refer a friend bonus

Job summary

THG Nutrition is seeking a QMS Coordinator to administer the group's eQMS across seven sites, ensuring robust document control, complaint reporting, and continuous audit readiness. You will support central and site technical teams with system maintenance and training.

The role requires QA/tech admin experience, proficiency with eQMS and Excel, and strong communication skills to train site users and manage multiple tracking systems effectively.

Qualifications

• Prior QA or technical administration experience, preferably within food manufacturing or FMCG.
• Proficiency with digital platforms, databases, or eQMS, and strong Excel skills.
• Excellent communication and training ability for site users; organised with multi-tracking systems.

Responsibilities

• Administer the group’s eQMS across seven sites including document control and audit readiness.
• Manage user accounts, form configurations, approval paths, and general system maintenance.
• Deliver user training on core eQMS modules and assist site teams with system troubleshooting.
• Oversee upload, review, and version control of group-wide policies and procedures.
• Coordinate complaint and incident reporting and monitor complaint portals.
• Support CAPA, NCR, and SCAR tracking and risk escalation.

Skills

QA experience

eQMS

Excel proficiency

Communication skills

Tools

Digital platforms

Databases

eQMS

Job description

THG Nutrition is seeking a QMS Coordinator to administer the group's eQMS across seven sites, ensuring robust document control, complaint reporting, and continuous audit readiness. You will support central and site technical teams with system maintenance and training.

The role requires QA/tech admin experience, proficiency with eQMS and Excel, and strong communication skills to train site users and manage multiple tracking systems effectively.