QMS & Documentation Lead - Global FMCG (UK)

The Hut Group; Warrington; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Staff discount up to 50% on THG brands

On-site staff shop

Refer a friend bonus up to £1000

On-site gym

Bupa EAP and wellbeing support

Birthday/ compassionate leave options

Job summary

THG Nutrition is hiring a QMS Coordinator to administer the group’s eQMS across seven sites. You will ensure robust document control, accurate complaint reporting and audit readiness while supporting central functions and site teams.

Key duties include system administration, training, document management, data reporting and RCA support. This role offers enhanced leave and various THG-perks within a fast-paced FMCG environment.

Qualifications

• Experience in QA or technical administration, preferably in food manufacturing or FMCG.
• Ability to manage digital platforms, databases or eQMS systems and generate reports.
• Strong communication to train site users and handle inquiries professionally.
• Excellent attention to detail and ability to track multiple systems and timelines.

Responsibilities

• eQMS administration: manage users, forms, approvals and general maintenance.
• Deliver user training on core eQMS modules and support site teams.
• Oversee document upload, review and version control of policies and procedures.
• Monitor complaint portals and coordinate investigations related to fulfillment.
• Cleanse data, run trends and generate regular quality reports; assist RCA investigations.
• Maintain audit calendars, track NCR/SCAR statuses and support CAPA activities.

Skills

QA experience

Technical Administration

Excel skills

Job description

THG Nutrition is hiring a QMS Coordinator to administer the group’s eQMS across seven sites. You will ensure robust document control, accurate complaint reporting and audit readiness while supporting central functions and site teams.

Key duties include system administration, training, document management, data reporting and RCA support. This role offers enhanced leave and various THG-perks within a fast-paced FMCG environment.