Quality Systems Co-ordinator

FreeSpirits; Bradford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Quality Systems Co-ordinator to uphold and enhance quality standards within the manufacturing sector. This role involves supporting the implementation of quality management systems, managing customer relationships, and ensuring compliance with industry standards. You'll collaborate with various stakeholders to promote quality assurance and lead initiatives to reduce non-quality products. If you are passionate about quality and eager to contribute to a team-oriented environment, this position offers a fantastic opportunity to grow and make a meaningful impact.

Qualifications

• Experience in quality management systems and standards.
• Familiarity with ISO 9001 and BRC audits.

Responsibilities

• Support implementation of quality management systems.
• Manage customer complaints and ensure product quality.

Skills

Problem solving

Complaint resolution

Communication

Teamwork

Research and analytical skills

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Join to apply for the Quality Systems Co-ordinator role at FreeSpirits.

Missions and Responsibilities

• Support and maintain the implementation of quality and hygiene management systems.
• Reduce production of non-quality products through effective implementation of quality standards and procedures.
• Manage customer relationships through effective complaints handling and problem resolution.

General Activities

• Uphold quality standards and procedures in line with current accreditations.
• Review existing procedures regularly to ensure compliance with current guidelines.
• Test products to ensure they meet customer quality criteria.
• Collaborate with customers, suppliers, and internal stakeholders to ensure alignment on quality standards throughout the supply chain.
• Lead customer-driven activities and complaint resolution.

Specific Activities

• Create and distribute company quality standards as required by relevant accreditations.
• Monitor, review, and enforce policies and procedures to achieve quality assurance objectives.
• Train and motivate employees to meet quality standards.
• Develop quality assurance plans by managing production risks and implementing monitoring procedures.
• Validate quality processes by establishing product specifications and measuring performance.
• Maintain and improve product quality and compliance through audits (ISO, BRC, etc.).
• Prepare quality documentation and reports by analyzing data and trends.

Professional Skills and Language

• English proficiency: Level 2 (Very good command)
• IT and productivity software (e.g., Word, Excel, PowerPoint): Level 3
• Creating work instructions, SOPs, and quality documents: Level 3
• Problem solving and complaint resolution: Level 2
• ISO 9001 & BRC audit familiarity: Level 2

Behavioral Competencies

• Communication: Level 2
• Teamwork: Level 3
• Results-oriented: Level 3
• Training and coaching: Level 2
• Research and analytical skills

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Manufacturing
• Industries: Manufacturing