Quality Systems Adviser

ENGINEERINGUK; United Kingdom; Remote; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Quality Systems Adviser to enhance quality management across their operations. This role involves conducting internal audits, ensuring compliance with ISO standards, and driving improvements in service delivery. As a key member of the team, you will have the opportunity to add significant value from the start, contributing to high-profile pension projects. If you possess strong auditing skills and a passion for quality assurance, this is a fantastic opportunity to make a meaningful impact in a leading pension firm, while enjoying a supportive and inclusive work environment.

Benefits

Company matched pension

Life assurance

15 weeks' fully paid maternity leave

Adoption and shared parental leave

Paternity pay of two weeks

Qualifications

• Experience in compliance and auditing is essential.
• Understanding of ISO 9001 standards is required.

Responsibilities

• Facilitate internal and external audits and monitor completion.
• Plan and organize internal audits, writing reports as needed.
• Review existing systems and suggest improvements.

Skills

Compliance and auditing experience

Understanding of ISO 9001

English communication skills

Analytical skills

IT skills

Job description

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Sector: Audit
Contract Type: Permanent
Hours: Full Time

Capita Pensions Solutions are looking for a Quality Adviser to work as part of a team, ensuring that a consistent, efficient and effective approach is taken to quality management across the business through the embedding of the Quality Management System and Integrated Management System.

You will provide an added value internal quality audit function to promote adherence to relevant ISO/BS standards, AAF, Investors in People Framework, company policy/procedures and the Treating Customers Fairly initiative.

Job title: Quality Systems Adviser

Job Description:

What you'll be doing:

• Assisting the Head of Quality to effectively arrange and facilitate internal and external audits, including monitoring the completion of audits against audit schedule and highlighting to the Quality Manager where extra resource/planning may be needed
• Planning and organising internal audits, writing reports, peer reviewing reports, in line with SLAs and as required by senior management, using risk based approach, reporting findings, areas of good practice and improvement opportunities
• Monitoring the close-out of corrective actions to ensure completion in a timely manner and the prevention of repeat observations/ non-conformities across the business
• Assisting the Head of Quality with implementation of new ISO/BS standards and revised versions of standards, when issued
• Reviewing the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve process and reduce potential complaints and business risk
• Monitoring and reporting on Quality data as required by the business

What we're looking for:

• Compliance and auditing experience are essential. However, if you have worked in the Pensions industry and understand the schemes we will also consider this and train and develop the compliance and auditing skills
• A working understanding of the ISO 9001 Quality Management Standard and its requirements
• A solid standard of English and written communication skills to produce coherent audit and review reports
• Aptitude for analysis to ensure effective audits including investigation of the root cause of any issues
• IT skills

About Capita Pension Solutions:

Capita Pension Solutions is one of the UK's leading pension firms. We provide an unrivalled breadth of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What's in it for you?

In this role, you would have the opportunity to add real value from the outset and drive the direction of the team that work on a host of high-profile pension projects.

• Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more!

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email [e-mail] or call 07784 237318 and we'll get back to you.

Location:
Home-Based - GBR
United Kingdom

Time Type:
Full time

Contract Type:
Permanent