Quality Support Technician – Team Lead, Defect Resolution

Caterpillar Inc.

Desford

On-site

GBP 35,000 - 39,000

Full time

6 days ago

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Benefits offered by this job

27 days annual leave + Bank holidays

Bonus

Contributory pension scheme

Contributory share scheme

Flexible benefits including private 건강

EV car lease

Job summary

Caterpillar Inc. in Desford, Leicestershire, is seeking two Quality Support Technicians to support quality across the production area. You will lead a small team of Auditors and Quality Technicians, investigate defects, log issues, and ensure products meet standards before moving forward.

Role involves safe practices, reporting, and collaborating with different teams to resolve quality issues. Excellent attention to detail and communication are essential.

Qualifications

Attention to detail in following processes and spotting defects.
Problem-solving to fix issues and improve workflows.
Clear communication with team members, suppliers, and other departments.

Responsibilities

Following and encouraging safe working practices to keep area safe and productive.
Spotting and investigating defects using clear processes to meet quality standards.
Reporting problems clearly to team leaders and suppliers for quick resolution.
Working with others to share information and solve quality issues.
Using problem-solving skills to fix issues and improve procedures.
Recording defects and tracking repairs in the system to prevent misses.

Skills

Attention to Detail

Problem-Solving

Good Communication

Technical Understanding

Tools

Excel

PowerPoint

Job description

Role involves safe practices, reporting, and collaborating with different teams to resolve quality issues. Excellent attention to detail and communication are essential.

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