Quality Programme & Assurance Officer: Drive Impact

Nottingham CityCare Partnership CIC; East Midlands; On-site; GBP 35,000 - 52,000; Full time

Job summary

Nottingham CityCare Partnership is seeking a Quality Programme and Assurance Officer to join our Quality Directorate. The role provides programme, project and assurance support across CQC improvement activity, patient safety learning, health inequalities and patient experience.

You will manage project plans, action trackers, RAID logs, evidence libraries and dashboards, working across teams to keep outputs clear and on track.

Qualifications

• Educated to degree level or equivalent in project support, quality governance, healthcare improvement or related field.
• Experience delivering project, programme or quality workstreams within a complex organisation.
• Experience in healthcare, social care or a regulated environment is advantageous.
• Excellent written and verbal communication skills with ability to prepare clear reports and logs.
• Ability to handle confidential information in line with information governance requirements.

Responsibilities

• Develop and maintain project plans, milestone trackers, RAID/action logs and benefits tracking for quality programmes.
• Coordinate working groups and delivery checkpoints with clear agendas, papers and action logs.
• Monitor delivery against milestones and escalate risks, dependencies and resource constraints to quality leads.
• Produce highlight reports, briefings and dashboards to support assurance and decision making.
• Support regulatory readiness, patient safety learning, engagement and health inequalities workstreams.

Skills

Organisational skills

Written communication

Data interpretation

Collaboration

Stakeholder engagement

Education

Degree or equivalent in project support/healthcare improvement

Continuing professional development in project management

Tools

Microsoft 365

SharePoint

Power BI

Excel

Job description

Nottingham CityCare Partnership is seeking a Quality Programme and Assurance Officer to join our Quality Directorate. The role provides programme, project and assurance support across CQC improvement activity, patient safety learning, health inequalities and patient experience.

You will manage project plans, action trackers, RAID logs, evidence libraries and dashboards, working across teams to keep outputs clear and on track.