QUALITY & PERFORMANCE OFFICER (PART TIME/PERMANENT)

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 16,000 - 21,000; Part time

Job summary

Cardiff Council’s Quality and Performance Team is seeking a part-time data and reporting specialist to support housing and communities performance. You will handle data from multiple systems, ensuring accuracy for reporting and performance management of internal teams and contractors.

The role emphasizes strong analytical skills, attention to detail and organisational ability; familiarity with SAP is desirable. It is based in Cardiff and salary is pro-rated for part-time hours.

Qualifications

• Experience using SAP is desirable.
• Strong analytical skills, attention to detail and good organisational abilities.

Responsibilities

• Produce a variety of reports from large data sets from multiple systems to support performance management.

Skills

Analytical skills

Attention to detail

Organised

Report writing

Tools

SAP

Job description

The Quality and Performance Team provide performance data, management information and quality assurance to the teams within the Housing and Communities Directorate. This includes Responsive Repairs, Voids Management, Compliance and The Building improvement Unit

About the job

The information handled by the team supports building safety and compliance and ensures an accurate record of current, previous, and future works in our council properties and any activities or documentation surrounding those works, such as inspections, surveys and certification.

Responsibilities

The role involves producing a variety of reports, using large data sets that are taken from a collection of systems and databases. The team are responsible for ensuring information across the different systems is captured accurately and is in line with the processes set out by each operational team. Reports produced by the team are also used to enable performance management of our internal teams and external contractors.

Qualifications

SAP is the core system used by the team, and it is desirable that the successful candidate has previous experience in using this system.

The successful candidate will be very organised, have good attention to detail and have strong analytical skills.

Additional Information

For any further enquiries regarding the role, please contact Julie Howell via email – [e-mail]

This role is part-time at 22.2 hours per week, 52 weeks per year. The advertised salary is based on a full-time role (37 hours per week, 52 weeks per year). The actual salary will be lower than the advertised salary because of the part-time hours and weeks worked.