Quality Manager - 6 months FTC

New Way Recruitment LTD; Bexhill-on-Sea; On-site; GBP 41,000 - 50,000; Full time

Job summary

New Way Recruitment LTD seeks a senior Quality Manager to drive continuous improvement across multiple care services in the health and social care sector. You will support senior leadership, embed best practice and ensure safe, compassionate, effective care.

Lead audits, regulatory readiness and quality metrics, coaching managers, and delivering actionable reports to drive service improvements across sites in the UK.

Qualifications

• Senior quality, compliance, operations, or governance experience in health and social care.
• Strong knowledge of care regulations and safeguarding requirements.
• Experience supporting inspections and driving improvement plans.
• Excellent communication, leadership and stakeholder management skills.
• Analytical mindset with ability to interpret data and identify quality trends.

Responsibilities

• Lead quality assurance and governance processes across care services.
• Conduct quality audits, service reviews and compliance assessments with action planning.
• Support managers in regulatory inspections and maintaining high care standards.
• Monitor incidents, safeguarding, complaints and trends to drive improvements.
• Develop and implement continuous improvement initiatives improving outcomes.
• Provide coaching and guidance to registered managers and leadership teams.
• Ensure policies and regulatory requirements are embedded in daily practice.
• Produce reports, quality metrics and recommendations for senior stakeholders.
• Promote accountability, learning, compassion and excellence across services.
• Collaborate with operations to improve compliance and service performance.

Skills

Quality management

Leadership

Communication

Stakeholder management

Data analysis

Regulatory knowledge

Job description

Bexhill, United Kingdom | Posted on 10/13/2026

Contract: Fixed-Term Contract (6 Months)

Sector: Health & Social Care

Are you a quality-focused care professional with a passion for driving excellence, improving outcomes, and supporting services to deliver outstanding person-centred care?

An exciting opportunity has arisen for an experienced Quality Manager to join a well-established care provider on a 6-month fixed-term contract. This role is ideal for a senior manager who thrives on improving quality standards, supporting operational teams, and ensuring services consistently deliver safe, compassionate, and effective care.

The Role

As Quality Manager, you will work closely with senior leadership and operational teams to drive continuous improvement across multiple care services. You will play a key role in supporting compliance, enhancing quality frameworks, and embedding best practice to ensure exceptional outcomes for the people supported.

Key Responsibilities

• Lead quality assurance and governance processes across care services.
  
• Conduct quality audits, service reviews, and compliance assessments, identifying areas for improvement and supporting action planning.
  
• Support managers in preparing for regulatory inspections and maintaining high standards of care delivery.
  
• Monitor quality, safeguarding, incidents, complaints, and trends to drive meaningful service improvements.
  
• Develop and implement continuous improvement initiatives that enhance outcomes for service users.
  
• Provide coaching, guidance, and support to registered managers and leadership teams.
  
• Ensure policies, procedures, and regulatory requirements are embedded into daily practice.
  
• Produce detailed reports, quality metrics, and recommendations for senior stakeholders.
  
• Promote a culture of accountability, learning, compassion, and excellence throughout services.
  
• Work collaboratively with operational teams to improve compliance, occupancy sustainability, and overall service performance.
  

What We're Looking For

• Proven experience within a senior quality, compliance, operations, or governance role within the health and social care sector.
  
• Strong knowledge of care regulations, safeguarding requirements, and quality assurance frameworks.
  
• Experience supporting services through inspections and driving improvement plans.
  
• Excellent communication, leadership, and stakeholder management skills.
  
• Analytical mindset with the ability to interpret data and identify quality trends.
  
• Passionate about delivering outstanding, person-centred care and achieving positive outcomes.
  
• Competitive salary of £45,000 per annum.
  
• Opportunity to make a meaningful impact across multiple care services.
  
• Supportive and collaborative leadership environment.
  
• Continuous professional development and learning opportunities.
  
• Flexible and autonomous working approach.
• Opportunity to work with experienced care professionals committed to quality improvement.