Quality Manager

Ultra; Scarborough; On-site; GBP 64,000 - 91,000; Full time

Job summary

UCT is seeking a talented Quality Manager for a manufacturing environment in Scarborough. You will lead quality initiatives with Manufacturing, Engineering, Purchasing, Sales and Operations, maintaining ISO compliance and driving continuous improvement.

Ideal candidates have 5+ years in quality leadership, a engineering degree, and certifications (CQA/CQE/CQM) preferred, with experience in audits, problem solving, and team management.

Qualifications

• Bachelor's degree in engineering, quality, or related field or equivalent experience.
• ASQC CQA, CQE or CQM certification preferred.
• 5–10 years in Engineering, Operations Quality & Reliability.
• Leadership experience in quality and manufacturing systems.

Responsibilities

• Lead internal, customer, and supplier quality initiatives and audits.
• Develop and maintain quality plans and preventive methods.
• Drive continuous improvement using structured problem solving (8D) and metrics.
• Manage a quality-focused team across Customer, Internal, and Supplier quality.
• Ensure compliance with ISO 9001, SSQA, and related audits.

Skills

Quality management

Cross-functional leadership

Process improvement

Data analysis

Education

Bachelor's in engineering

ASQC CQA / CQE / CQM

Job description

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success - join us today! UCT is looking for a talented Quality Manager to join us in Scarborough, ME! The Quality Manager ensures delivered product quality by leading internal, customer, and supplier quality initiatives. This role develops and maintains quality plans, drives preventive methods, and implements robust business processes to meet ISO and audit requirements. Partnering across operations, engineering, and supply chain, the manager leads structured problem-solving, continuous improvement, and performance reviews. By managing a quality-focused team, this position safeguards compliance, enhances customer satisfaction, and supports operational excellence.,

• First point of contact for product quality issues - expected to partner with Manufacturing, various Engineering teams, Purchasing/Materials/Supply Chain, Sales, and Operations management. Escalations to next level management as applicable based on severity of issue.
• Develop and maintain quality plans for product, manage internal, customer, and supplier issues, enable robust quality product and predictable business processes.
• Demonstrate skill in preventive quality engineering methods, data analysis, critical thinking, structured problem solving (8D), the use of metrics to identify opportunity, and business process improvement. Present performance and action plans to aligned goals & objectives during regular monthly reviews.
• Business process improvement experience required - must demonstrate an ability to define and creatively implement quality business systems within the Operations teams. Maintain quality ISO 9001, SSQA, and other internal and external audit processes in alignment with company and customer requirements.
• Develop, maintain, and support continuous Improvement efforts. This includes Interacting with customers in all levels. Suppliers and all UCT sites across Engineering, Operations, Quality, Customer Service/Support, and management.
• Manage a team with functional responsibility for Customer, Internal, and Supplier quality, inspection, and various aspects of the quality management system.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  Audit experience in product, process, and system audits.
• Experience managing critical customer communication.
• Experience with Lean, 6S, zero defect manufacturing processes, inspection methods and tools.
• Excellent communication skills

Educational/Certification Requirement:

• Bachelor's degree in engineering, Quality, or other related field or equivalent experience.
• Mechanical Engineering background is a plus.
• ASQC CQA, CQE or CQM certification preferred.

Work Experience:

• 5 - 10 years' experience in Engineering, Operations Quality & Reliability.
• Experience with successful leadership for quality and manufacturing systems, business process improvement, and problem solving.

Management Experience:

• 5+ years directly related supervisory/management experience.

Work Environment:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is performed primarily in a manufacturing, office, warehouse and/or cleanroom environment.

Physical Demands:

• Ability to stoop, kneel, crouch, reach, walk, push, pull and grasp.
• Ability to lift up to 25 lbs.
• Ability to lift over 25 lbs. with assistance.
• Ability to move arms, hands, and fingers.
• Required to have visual acuity to perform assigned tasks.
• Ability to sit for sustained periods of time.
• Ability to talk on phone and use computer for extended periods of time may be required.

Environmental Exposure:

• Required to wear personal protective equipment where applicable.
• Subject to noise levels in factory.
• Moderate noise levels from printers, faxes, computer etc.