Supplier Quality Engineer

Custom Interconnect Limited; Andover; On-site; GBP 42,000 - 62,000; Full time

Job summary

Custom Interconnect Limited is seeking a Supplier Quality Engineer to deploy the quality strategy across supplier materials and components. The role covers initial supplier releases, NCR handling, supplier audits, and change management, with a focus on BOMs and subassemblies.

You will act as the primary point of contact for suppliers on product quality, coordinate data requests, and perform first article inspections while ensuring compliance with ISO standards.

Qualifications

• 3+ years of direct involvement in quality management in an industrial manufacturing setting.
• Knowledgeable regarding ISO9001 / ISO13485 / AS 9100 and other relevant standards.
• Strong interpersonal skills and the ability to work well with customers, suppliers, and co-workers.
• Must have demonstrable organisational, analytical, and problem-solving skills.
• Practical knowledge of engineering.

Responsibilities

• Contributing to secure and improve the quality management system.
• Leading by example on good documentation practice and other elements of ISO 9001, AS 9100 and ISO 13485.
• Clear and concise reporting about all activities.
• Communicating with suppliers on complaints and returned goods; manage and record return goods requests.
• Performing supplier audits, both initial and regular.
• Managing change requests to and from suppliers including end-of-life situations.
• Producing monthly reports showing defects per month and timing plan for addressing issues.
• Travelling to suppliers to investigate quality problems and conduct audits when required.

Skills

Interpersonal skills

Problem-solving

Analytical skills

Organisational skills

Education

Bachelor's degree in Electrical or Mechanical Engineering

Tools

Excel

Word

PowerPoint

Job description

Department:

QHSE

Reporting To:

QHSE Manager

Location:

CIL House and Blueprint 2

Contract:

Permanent

Hours:

Monday - Thursday: 08:30 - 17:00

Friday: 08:30 - 15:30

ABOUT US

At Custom Interconnect we plan to succeed and never fail! Our values dictate that we have an unrivalled passion for providing the best Electronics Manufacturing Support on offer, with an honest and open attitude to business.

Our vision is to be customers' first choice for the manufacture of mission critical, high technology electronics, adding value globally, and we are dedicated to delivering innovation and service excellence by investing in; design, build and fulfilment of our Customers Products.

Formed in 1987, as a company CIL have grown steadily to become one of the major Electronics Manufacturing Service companies available today. Located in Andover, Hampshire, our manufacturing facilities comprises 80,000sq ft of modern production space to meet our customers' needs.

PURPOSE OF ROLE

As Supplier Quality Engineer is supporting the business by deploying the quality strategy. you will support the business by deploying the Quality Strategy. Within your role you will initiate, enable, support, verify, and maintain this strategy.

You will be the prime contact for suppliers on product quality related matters; such as initial supplier and product release, product returns, complaints, requests for (additional) product data, concerns, audit requests and general questions, with a scope of BOM materials, subassemblies and components delivered by suppliers.

PRIMARY ROLES & RESPONSIBILITIES

• Contributing to secure and improve the quality management system.
• Leading by example on good documentation practice and other elements of ISO 9001, AS 9100 and ISO 13485.
• Clear and concise reporting about all activities.
• Communicating with suppliers on complaints and returned goods. Managing and recording all return goods requests in the appropriate systems including their financial impact.
• Analysing the rejects from manufacturing on purchased goods and making decisions on justification of the reject (in or out specification) and communicate this to the supplier.
• Converting NCRs into a SCAR when appropriate and managing the follow-up with the supplier.
• Initiating a quality strategy for new materials and performing first article inspections.
• Performing supplier audits, both initial and regular.
• Managing change requests to and from suppliers including end-of-life situations.
• Contributing to engineering and R&D in development projects / changes by matching supplier performance versus product, process, and volume requirements.
• Monitoring supplier performance and quality of incoming materials and components.
• Reviewing product specifications sent to suppliers on completeness and consistency.
• Performing First Article inspection(s) after changes and when all requirements are met, releasing the goods to manufacturing.
• Authorising the release of non-conforming supplier materials/components, based on investigations / risk assessment and rational following the NCR procedure within the QMS system.
• Producing monthly reports showing defects per month, pareto of the top issues and timing plan for addressing these.
• Producing a weekly / monthly status report for management to understand current status of activities.
• Undertaking supplier development activities where required.
• Travelling to suppliers to investigate quality problems, conduct audits and improvement activities when required.
• Creating and updating inspection templates for goods receipt inspection.

For the full Person Specification, see here .

Qualifications

• Whilst not essential, holding a Bachelors' degree from a university of applied sciences, preferable in Electrical or Mechanical Engineering or equivalent is desirable
• 3+ years of direct involvement in quality management in an industrial manufacturing and product development setting, preferably in the medical, automotive, aeronautics and/or space industry.
• Knowledgeable regarding ISO9001 / ISO13485 / AS 9100 and other relevant standards.
• Strong interpersonal skills and the ability to work well with customers, suppliers, and co-workers.
• Must have demonstrable organisational, analytical, and problem-solving skills.
• Practical knowledge of engineering.
• Proficient in the use of Microsoft Office Packages (Excel, Word, PowerPoint).