Quality Engineer

Kingdom Services Group; Havant; On-site; GBP 40,000 - 50,000; Full time

Job summary

Kingdom Services Group in Havant, England, is seeking a motivated Quality Engineer to drive improvements across our manufacturing operations. You will lead quality initiatives, manage customer and supplier quality concerns, and ensure products and processes meet high standards.

The role involves working with production, engineering and suppliers to identify root causes, implement corrective actions, and maintain quality documentation such as PFMEAs and control plans.

Qualifications

• Previous experience as Quality Engineer in manufacturing.
• Proven problem-solving skills.
• Experience with quality tools and audits.

Responsibilities

• Managing customer quality concerns, complaints, investigations and corrective actions.
• Leading structured problem-solving using 8D, 5 Why, DMAIC, Ishikawa and Pareto analysis.
• Supporting internal and external audits and maintaining quality management system requirements.
• Investigating non-conformances and implementing corrective and preventive actions.
• Working with suppliers to improve quality performance and resolve supplier-related issues.
• Reviewing quality data, identifying trends, and driving continuous improvement projects.
• Updating quality documentation including Control Plans, PFMEAs, SOPs and inspection standards.
• Using measuring equipment and supporting measurement system improvements.

Skills

Quality engineering

Root cause analysis

Manufacturing environment

Tools

8D

5 Why

DMAIC

Ishikawa

Pareto analysis

Job description

We are seeking a motivated and detail-oriented Quality Engineer to join a well-established manufacturing environment. This is an excellent opportunity for an experienced quality professional to play a key role in driving quality improvements, supporting customers and suppliers, and ensuring products and processes meet the highest standards.

The Role

As a Quality Engineer, you will be responsible for leading quality initiatives across the business, managing customer and supplier quality concerns, and driving continuous improvement activities. You will work closely with production, engineering, suppliers, and customers to identify root causes, implement corrective actions, and improve overall product quality.

Key Responsibilities

• Managing customer quality concerns, complaints, investigations, and corrective actions.
• Leading structured problem-solving activities using tools such as 8D, 5 Why, DMAIC, Ishikawa and Pareto analysis.
• Supporting internal and external audits and maintaining quality management system requirements.
• Investigating non-conformances and implementing effective corrective and preventive actions.
• Working closely with suppliers to improve quality performance and resolve supplier-related issues.
• Reviewing quality data, identifying trends, and driving continuous improvement projects.
• Updating quality documentation including Control Plans, PFMEAs, SOPs, and inspection standards.
• Using measuring equipment and supporting measurement system improvements.

About You

To be successful in this role, you will have:

• Previous experience within a Quality Engineering or Quality Assurance role in manufacturing.