Quality Manager

Bluetree Group; Rotherham; On-site; GBP 35,000 - 55,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen engagierten Qualitätsmanager, der eine Kultur der Exzellenz und Qualität fördert. In dieser Schlüsselrolle werden Sie die Stimme der Qualität sein und Initiativen zur kontinuierlichen Verbesserung leiten. Ihre Hauptaufgaben umfassen die Organisation von Qualitätsbesprechungen, die Analyse von Qualitätsdaten und die Unterstützung bei der Lösung von Kundenbeschwerden. Sie werden in einem innovativen Umfeld arbeiten, das sich auf Teamarbeit und Zusammenarbeit konzentriert, und haben die Möglichkeit, einen echten Einfluss auf die Qualität der Produkte und Dienstleistungen zu haben.

Benefits

Erweiterte Elternzeitregelung

Gesundheitsplan

Langzeitgeschenke

Rabatt-/Gutscheinprogramme

Betriebliche Altersvorsorge

Vierteljährliche Teamevents

Kostenlose Parkplätze

Wellbeing-Unterstützung

Fahrrad-Leasing

Kostenlose Snacks und Getränke

Qualifications

• Erfahrung im Qualitätsmanagement mit Fokus auf kontinuierliche Verbesserung.
• Fähigkeit, qualitativ hochwertige Schulungsmaterialien zu erstellen.

Responsibilities

• Leitung wöchentlicher Qualitätsbesprechungen mit operativen Teams.
• Überprüfung von Qualitätsdaten zur Identifizierung von Verbesserungsmöglichkeiten.

Skills

Qualitätsmanagement

Problemlösungsfähigkeiten

Analytisches Denken

Teamarbeit

Kommunikationsfähigkeiten

Education

Bachelor-Abschluss oder gleichwertige Qualifikation

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

Role Overview:

Are you passionate about driving a culture of excellence and quality within a dynamic business environment? We are seeking a dedicated Quality Manager to lead our efforts in embedding a Total Quality Management culture across our organization.

Role Overview: As the Quality Manager, you will be the Voice of Quality, championing quality initiatives and fostering a quality mindset among all stakeholders. Your primary responsibility will be to organise and lead weekly Quality stand-up meetings with operational teams, engaging them in quality issues, reviewing data, and identifying improvement opportunities. You will collaborate closely with teams to support the implementation of improvement ideas and escalate issues for resolution when necessary.

Location: Office Based - Manvers, South Yorkshire
Salary: Competitive
Contract Type: Full-Time, permanent

Key Responsibilities:

• Organise and lead weekly Quality stand-up meetings with operational teams.
• Review quality data and customer complaint examples to drive improvement initiatives.
• Develop quality-related materials such as Visual Management Guides and training materials.
• Utilise quality data to assess performance and identify areas for enhancement.
• Conduct root-cause analysis and recommend corrective actions.
• Support the resolution of customer complaints by providing guidance and advice.

Essential Skills & Experience:

• Advocate for quality across all areas of the business, promoting a culture of excellence.
• Apply an open and collaborative management style, with a strong focus on root cause analysis.
• Exhibit exceptional problem-solving abilities and analytical thinking.
• Inspire and motivate teams to achieve quality objectives.
• Perform effectively under pressure, maintaining focus and accuracy.
• Show determination and persistence in overcoming challenges.
• Demonstrate dependability and consistency in delivering results.
• Collaborate effectively as a strong team player.
• Understand and navigate complex work processes and requirements.
• Communicate clearly and confidently with stakeholders at all levels.
• Display excellent planning and organisational skills.
• Adapt flexibly to changing customer needs and evolving work demands.

Desirable Skills:

• Genuine passion for quality management, both as a discipline and as a practical approach to delivering exceptional products that delight customers.
• Excellent verbal and written English communication skills.
• Strong proficiency in data analysis and reporting.
• Experience working in a health and safety-driven environment.
• Solid PC skills, including proficiency in MS Outlook, Word, Excel, and PowerPoint.
• Professional demeanour and appearance.
• Proven experience in a similar quality management role.
• Familiarity with running an ISO-certified quality management system.
• Background in quality management within the print or related industries.
• Experience implementing Lean Six Sigma or equivalent management systems.

What we can offer you:

• Enhanced maternity/paternity package
• Health cash plan (after 3 months)
• Long Service gifts
• Discount/voucher schemes
• Company pension
• Quarterly team social events
• Free on-site parking
• Wellbeing support, including access to mental health support lines and personal skills workshops such as managing your money
• Cycle to work scheme
• Free fruit, snacks, and beverages in the Bluetree canteen
• Regular social events and team-building activities
• 22 days annual leave (plus bank holidays) and the opportunity to earn additional days, the longer you work here

The Company

Established in 2012, Bluetree Group is the UK’s largest online printer and exists to manufacture and sell high volume, premium products through investing in its highly skilled team as well as the latest technology.

In 2021, we acquired a luxury book printer, Kingsbury Press, branching out into the publishing industry and have aims of expanding into packaging solutions. In 2022 we were chosen as the printer for the Queen's Jubilee book.

Bluetree's combined office, production and training facilities are in Wath Upon Dearne, which is close to Sheffield, Rotherham, Barnsley, and Doncaster. Our state-of-the-art 165,000 square foot facility is just a 15-minute drive from either the M1 or A1M and boasts ample free on-site parking, the facility is also located on a major bus route which is just a few minutes away from the train stations of Mexborough, Swinton and Wombwell.

Once you walk through our doors, you realise that people are central to all our operations. It’s a place for curious and ambitious people at heart.

For Privacy information please follow this link to our privacy notice on our website under the home page https://www.bluetreegroup.co.uk

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