Quality Manager

Herfreesoul; City of Westminster; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Quality Manager to ensure food safety and quality across its operations in the UK, EU, and US. The role involves managing supplier relationships, conducting audits, and ensuring compliance with food safety standards. Ideal candidates will have significant experience in food retail or manufacturing, with a degree in Food Science or a related field.

Benefits

Core working hours of 10:00-16:00

Free Soul product pantry

30% friends and family discount

Dog-friendly office

Vitality health insurance post-probation

Monthly team socials and events

Brand new work laptop and full desk set-up

Pension plan

Qualifications

• 5+ years experience in food retail or manufacturing.
• Expertise in HACCP and BRC; FSMA preferred.
• Ability to thrive in fast-paced settings.

Responsibilities

• Manage supplier relationships ensuring food safety compliance.
• Conduct audits, risk assessments, and supplier evaluations.
• Oversee product compliance with nutritional laws.

Skills

Leadership

Problem-Solving

Communication

Autonomy

Education

Degree in Food Science

Degree in Food Technology

Job description

Quality Manager | 3 days Hybrid in Marylebone

About the Role:

Our Quality Manager will support Free Soul to deliver technical excellence in product integrity, packaging and labelling by overseeing the food safety, quality assurance, regulatory compliance across the UK, EU, and US retail & D2C markets, as well as supplier management in UK, EU and Asia.

What You’ll Be Doing:

• Manage Free Soul supplier relationships across in the UK, EU & Asia, ensuring adherence to food safety, ethical sourcing, and sustainability standards.
• Conduct audits, risk assessments, allergen assessments and supplier evaluations throughout the Free Soul co-manufacturers ensuring compliance to the Free Soul food safety management system
• Ensure product compliance with in country legislation including Novel Food Regulations, UK, EU, and US nutritional labelling laws and Nutrition & Health Claims
• Alongside the supply chain team, aid sourcing and approval process for new ingredients and manufacturers.
• Manage inhouse & 3rd party testing programmes to monitor product safety, quality, authenticity and consistency.
• Optimise supplier quality performance, working closely with procurement and R&D teams.
• Manage Root cause analysis process for product/supplier non conformances.

Qualifications & Skills:

• Degree in Food Science, Food Technology, or a related field.
• At least 5 years experience in food retail or manufacturing.
• Expertise in HACCP, BRC, and ideally FSMA.
• Ability to work in a fast paced environment with autonomy.
• Excellent leadership, problem-solving, and communication skills.

Benefits:

• Core working hours of 10:00-16:00.
• Free Soul product pantry – access to a variety of Free Soul products in the office.
• Your monthly Free Soul essentials – for free!
• 30% friends and family discount.
• Hybrid working: 3 days in the office per week.
• Dog-friendly office.
• Access to Vitality health insurance post-probation.
• Monthly team socials, lunch & learns and internal events.
• Brand new work laptop and full desk set-up.
• Pension plan.
• A brand-new office environment, designed to be an inspiring place to work, collaborate and grow.