Quality Manager

Michael Page; Burnley; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Salary & Benefits package

Job summary

Michael Page is partnering with a well-established industrial manufacturing and engineering company in Burnley to recruit a Quality Manager. The role leads a Quality Engineering team, ensuring products and processes meet required standards, while maintaining strong relationships with internal teams and external customers.

You will drive quality culture, develop procedures, and oversee audits and corrective actions from shop floor to boardroom, delivering continuous improvement and data-driven

Qualifications

• Experience leading quality engineering teams on manufacturing lines.
• Proven ability to implement quality control procedures and drive continuous improvement.
• Strong knowledge of quality management systems and standards (IMS/ISO).
• Comfortable analysing data, identifying trends and implementing corrective actions.

Responsibilities

• Lead Quality Engineering team across business units.
• Ensure compliance to the Integrated Management System (IMS).
• Develop and implement quality control procedures.
• Oversee product/service quality across production stages.
• Lead 8D investigations and root-cause analysis.
• Manage audits, PFMEAs, control plans and validation activities.
• Provide KPI tracking for non-conformance and cost of quality.
• Maintain visibility on the shop floor and mentor staff.

Skills

Hands-on leadership

Interpersonal skills

Clear communication

Teamwork

Quality assurance standards

Process improvement

Production processes

Education

Manufacturing/engineering degree

Job description

Client Details

Our client is a well established, growing industrial manufacturing and engineering company based in Burnley.

Description

• The role of Quality Manager is to be responsible for Managing a Quality Engineering team ensuring that products, services, or processes meet specified quality standards and requirements.
• Managing the Quality Engineers / Technicians & Inspectors in each business unit, setting goals and targets (monitoring via appraisals)
• Mentor and upskill current Quality Department.
• Ensure compliance to the Integrated Management system (IMS)
• Promote a proactive Quality culture
• Developing and implementing quality control procedures and guidelines to ensure that products or services meet the desired quality standards
• Oversee the various stages of production or service delivery to ensure adherence to quality standards. This may involve conducting inspections, audits, or tests to identify any defects, deviations, or areas for improvement
• To be the main Quality contact to the internal manufacturing team & external customers, effectively managing their expectations, to increase trust, and build strong lasting relationships
• Analysing data to identify trends, failure modes, patterns, themes & recurring issues, and use this information to improve processes or address quality concerns
• Implementing corrective actions: When quality issues arise, investigate the root causes, and implements robust corrective actions to prevent repeat concerns
• Manage 8D's for all internal & customer issues
• Ensuring all corrective and preventative measures are validated with data, and lessons learned are carried across to other applicable products and processes
• Provide and maintain KPI's related to non-conformance, Cost of Poor Quality, and concern closure timing adherence
• Leading all Quality review meetings
• Manage product, process audits & LPA's
• Ensure control plans, PFMEAs, and associated documentation are implemented effectively and maintained
• Ensure products are being manufactured in line with customer requirements
• Manage all quality engineering activities for new products in line with APQP/PPAP
• Review feasibility from a Quality perspective on our ability to measure and test to all customer requirements in line with design records provided (Ensure error protection and poke yoke is considered and agreed)
• Supporting PFMEA reviews to understand process risk and agree on risk mitigation measures
• Leading process capability studies and process validation prior to production
• Manage all measurement equipment - Calibration
• Ensuring MSA studies are conducted in line with the MSA procedure, and meet internal and customer requirements
• Assess the competency levels of all trainees and review with Group Director of Quality where appropriate
• Assist with training of quality awareness / quality culture
• Ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
• Maintain a visible presence on the shop floor, supporting production teams and quality personnel in resolving day-to-day quality concerns.
• Lead investigations (8D's) containment activities and root cause analysis
• Work directly with production managers, operators, technicians, inspectors and engineers to identify and implement practical process improvements
• Demonstrate a proactive, hands-on leadership style and willingness to roll up their sleeves when necessary
• Maintain a visible presence on the shop floor, supporting production teams and quality personnel in resolving day-to-day quality concerns.

Profile

• Hands-on leader with a practical, solutions-focused approach and willingness to work directly on the shop floor alongside operational teams.
• Excellent interpersonal skills, with the confidence to manage a team
• Articulate, confident communicator at all levels
• Excellent ability to work as part of a teamwork, understanding the importance of team structure and contributing to problem solving activities
• Proven experience of successfully working within an engineering focused environment which incorporated elements of:
• Quality Assurance standards
• Process improvement techniques
• Production and manufacturing processes and techniques
• Qualifications: Relevant manufacturing/engineering degree, HND, or HNC
• industrial manufacturing procecces - mechanical production, automtoive, aerospace sectors or alike

Job Offer

• Attractive Salary & Benefits package