Quality Improvement Technician – Hands-On Manufacturing

Pertemps Specialist Talent Solutions; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Job summary

Pertemps Specialist Talent Solutions is seeking a Quality Technician (Engineering) to join a Birmingham-based manufacturing operation. This hands-on, shop-floor role supports quality, process improvement and continuous improvement across Production, Process Engineering and Quality teams.

The role focuses on investigating quality issues, implementing corrective actions and driving improvements that enhance product quality, reliability and efficiency.

Qualifications

• Minimum 5 years' experience within a production/manufacturing environment.
• Experience working directly with suppliers and dealing with supplier quality issues.
• Experience working with quality systems and processes.
• Strong problem-solving and root-cause analysis skills.
• Good computer skills, particularly Microsoft Excel.
• The ability to collect, interpret and use data to drive improvements.

Responsibilities

• Take ownership of quality and process controls within the manufacturing environment.
• Support the identification, investigation and resolution of daily production quality issues.
• Manage supplier quality defect rejection reporting and support the resolution of non-conformances.
• Work directly with suppliers on the inspection and validation of components and parts.
• Ensure corrective actions are completed accurately and within agreed timescales.
• Identify and deliver quality improvement projects to improve operational performance.
• Collect, analyse and monitor quality data to identify trends, variation and opportunities for improvement.
• Support compliance with the company's Quality Management System.
• Support New Product Introduction (NPI) and the release of new projects, including quality inspection and part homologation.
• Review and improve process control activities to reduce variation and improve consistency.
• Create and maintain working instructions, quality documentation and key process information.
• Support product audits and wider internal and external quality activities.
• Provide technical and quality support to customers where required.
• Support the Product Evaluation Centre during holiday periods.
• Champion Lean Manufacturing and 5S principles throughout the business.
• Work closely with Production and Engineering teams to improve efficiency, productivity and reduce costs.
• Contribute to a culture of continuous improvement across the organisation.

Skills

Quality focus

Problem solving

Excel

Data analysis

Supplier management

Team player

Tools

Microsoft Excel

Job description

Pertemps Specialist Talent Solutions is seeking a Quality Technician (Engineering) to join a Birmingham-based manufacturing operation. This hands-on, shop-floor role supports quality, process improvement and continuous improvement across Production, Process Engineering and Quality teams.

The role focuses on investigating quality issues, implementing corrective actions and driving improvements that enhance product quality, reliability and efficiency.