Quality Assurance Technician: Drive Process Improvements

Position 1 Recruitment; Norwich; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

4x salary Life Assurance

Workplace pension & salary sacrifice

Company sick pay

Enhanced maternity & paternity

Training and professional development

Free on-site parking

Long Service Awards

NCFC match-day ticket draws

37.5-hour week with early Friday

Job summary

Position 1 Recruitment is seeking an experienced Quality Assurance Technician to join a growing engineering and manufacturing company. You’ll work closely with Quality, Production, Engineering and suppliers to maintain high standards, resolve quality issues and drive continuous improvement.

The role focuses on managing ITPs, inspections, NCRs, corrective actions, and supporting ISO 9001 audits. The candidate should have a technical engineering background, strong attention to detail and

Qualifications

• 2+ years' experience in QA/Quality Engineering within manufacturing or engineering.
• Experience with NCRs, corrective actions and inspections.
• Knowledge of 8D, 5 Whys, Fishbone/Ishikawa and ITPs is preferred.
• Understanding of ISO 9001 and PFMEA is advantageous.

Responsibilities

• Manage ITPs, inspections, NCRs and corrective actions.
• Investigate quality issues using 8D, 5 Whys, Fishbone/Ishikawa and Root Cause Analysis.
• Carry out pre-test, pre-paint and final inspections.
• Support ISO 9001 audits and customer/supplier quality requirements.
• Review supplier documentation, material certificates and traceability.
• Support PFMEA, process mapping and manufacturing improvements.
• Work with internal teams and suppliers to reduce defects, rework and recurring issues.
• Maintain customer-specific quality records and technical documentation.

Skills

Quality Assurance

Inspection

Root Cause Analysis

NCR Handling

8D Problem Solving

PFMEA

Documentation & Records

Communication

Education

BTEC Level 3 Engineering qualification or equivalent

Job description

Position 1 Recruitment is seeking an experienced Quality Assurance Technician to join a growing engineering and manufacturing company. You’ll work closely with Quality, Production, Engineering and suppliers to maintain high standards, resolve quality issues and drive continuous improvement.

The role focuses on managing ITPs, inspections, NCRs, corrective actions, and supporting ISO 9001 audits. The candidate should have a technical engineering background, strong attention to detail and