Quality Improvement Manager

NHS; Leeds; On-site; GBP 53,000 - 61,000; Full time

Job summary

An exciting opportunity has arisen to join a forward-thinking organization focused on delivering high-quality healthcare services. This role involves leading the accreditation of Community Diagnostic Centres, ensuring compliance with quality standards while collaborating with a diverse range of stakeholders. The successful candidate will have the chance to develop essential project management and leadership skills in a supportive environment. With a focus on continuous improvement and patient-centered care, this position offers a unique chance to make a significant impact on healthcare delivery in the Leeds area. If you are passionate about enhancing service quality and have the relevant experience, we encourage you to apply.

Qualifications

• Experience with UKAS accreditation is advantageous.
• Substantial senior management experience required.

Responsibilities

• Lead quality and accreditation of Community Diagnostic Centres.
• Collaborate with multidisciplinary teams to ensure accreditation readiness.

Skills

Quality Improvement

Change Management

Accreditation Processes

Data Analysis

Stakeholder Engagement

Education

Masters Degree in relevant subject

Tools

Statistical Process Control

Lean Techniques

Job description

Job summary

Expected Shortlisting Date: 19/05/2025

Planned Interview Date: 02/06/2025

An exciting opportunity has arisen to join the Corporate Operations team at LTHT, working to deliver the accreditation of the Community Diagnostic Centre (CDC) programme in Leeds. This is a fixed-term post until 31st March 2026, offering potential secondment opportunities to develop project management, leadership, and accreditation skills while collaborating with internal and external stakeholders. Previous applicants need not reapply; ensure you have your manager's support before applying.

Main duties of the job

The primary focus is leading the quality and accreditation of the CDCs, working with clinical and operational colleagues to achieve this. Responsibilities include developing and implementing quality standards, gaining UKAS accreditation, analyzing hospital performance data, and working with networks and CDCs to understand and develop the accreditation process. NHSE requires CDCs to be accredited within 2 years of setup, so a key goal is to establish robust management systems to meet accreditation timelines and standards.

About us

Effective communication and interpersonal skills are vital for engaging multidisciplinary teams across the system to lead on quality and programme delivery, ensuring accreditation is achieved and fit for purpose. The role involves managing complex programmes, providing assurance to senior leaders, and managing risks. It is primarily office-based but requires travel across LTHT sites and CDCs (Seacroft, Armley, Beeston). An immediate start is preferred. Experience with UKAS accreditation is advantageous.

Leeds Teaching Hospitals is committed to redeploying 'at risk' staff to new roles. Our job adverts may be closed, delayed, or removed during this process. If there are delays in shortlisting, please be patient and contact the specified person with questions.

Details

• Posted: 02 May 2025
• Pay scheme: Agenda for Change
• Band: 8a
• Salary: £53,755 - £60,504 per year
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Full-time
• Location: St. James's University Hospital, Beckett Street, Leeds, LS9 7TF

Job responsibilities

Provide expert quality improvement and change management consultancy to the CDC, leading programme delivery and ensuring accreditation readiness. Collaborate with Directors of Operations, Planning, Finance, and other stakeholders to meet deadlines and realize service benefits. Ensure management systems support strategic and operational quality improvements aimed at UKAS accreditation. UKAS is working with NHS England to develop accreditation for CDCs, which may include services like pathology, phlebotomy, imaging, and physiological sciences.

UKAS, as the national accreditation body, will work with trusts and CDC providers to determine suitable accreditation approaches, scopes, and timelines. UKAS needs comprehensive information on CDC structures, governance, and activities to develop assessment plans and pilot integrated evaluation methods.

Additional requirements

• Must comply with the NHS Managers' Code of Conduct 2002.

Experience

• Substantial senior management or Matron-level experience with line management responsibilities.

Desirable experience

• Experience managing complex, multi-agency service transformations, delivering projects on time and within budget.

Qualifications

• Masters Degree or equivalent in relevant subject, along with experiential learning.

Desirable qualifications

• Specialist training in service redesign/change management techniques such as Lean, statistical process control, capacity planning.

Skills & behaviours

• Promotes a patient-centered organizational culture.

Additional person specifications

• Must adhere to NHS Managers' Code of Conduct.

Disclosure and Barring Service Check

This role requires a DBS check due to the Rehabilitation of Offenders Act (Exceptions) Order 1975.

Certificate of Sponsorship

Applications requiring Skilled Worker sponsorship are welcome. For details, visit the UK Visas and Immigration website. Applicants must present a criminal record certificate from each country of residence in the past 10 years if applicable.

Employer details

Leeds Teaching Hospitals

Address: St. James's University Hospital, Beckett Street, Leeds, LS9 7TF

Website: https://www.leedsth.nhs.uk/