Quality Engineer: 8D, CAPA & Supplier Issues Expert

ReeVR; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

ReeVR is seeking a Quality Engineer in Middlesex to focus on customer and supplier complaints, 8D problem solving and corrective actions. You will act as the main quality contact for claims and coordinate CAPAs, preparing clear reports and communicating progress to stakeholders.

The role requires collaboration with Quality, Engineering, Production and Sales to interpret customer requirements and drive improvements.

Qualifications

• Experience managing customer complaints and supplier quality issues.
• Proficient in 8D/FAIR methodology and related quality tools.
• Experience with supplier audits and corrective action management.
• Understanding of FMEAs.
• Ability to interpret technical drawings and carry out measurements.
• Strong analytical, reporting and communication skills.
• Proficiency in Microsoft Office.
• Structured, process-driven approach and ability to work independently.
• ISO9001 knowledge.
• Lean or Six Sigma methodologies (desirable).
• Kaizen and continuous improvement techniques (desirable).
• Experience within automotive or aerospace (desirable).

Responsibilities

• Manage customer and supplier complaints.
• Lead 8D problem-solving activities and root cause analysis.
• Act as the main quality contact for customer and supplier claims.
• Coordinate CAPA's.
• Prepare clear reports and communicate progress to relevant stakeholders.
• Work with Quality, Engineering, Production and Sales teams.
• Interpret customer requirements and ensure they are communicated effectively across the business.
• Support customer meetings, supplier discussions and quality reviews.
• Monitor quality KPIs and report performance to management.
• Maintain accurate customer and supplier complaint records.
• Drive continuous improvement and help prevent repeat quality issues.

Skills

8D / FAIR knowledge

Drawing interpretation

MS Office

Analytical & communication skills

Job description

ReeVR is seeking a Quality Engineer in Middlesex to focus on customer and supplier complaints, 8D problem solving and corrective actions. You will act as the main quality contact for claims and coordinate CAPAs, preparing clear reports and communicating progress to stakeholders.

The role requires collaboration with Quality, Engineering, Production and Sales to interpret customer requirements and drive improvements.