Quality Engineer

Hayley Dexis; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

23 days annual leave

Company bonus scheme

Life assurance cover

Healthcare schemes

Company pension scheme

Wellness programmes

Uniform and PPE provided

Hayley Academy training

Job summary

Hayley Dexis is seeking a proactive Quality Engineer to ensure products and processes meet the highest standards in a fast-paced Manchester manufacturing environment.

You will own customer quality concerns, lead root cause analysis, and drive robust corrective actions while liaising with customers, suppliers and internal teams. Strong communication and auditing experience are essential.

Qualifications

• Proven experience in quality environment or degree in mechanical engineering.
• Able to liaise across supply chain from manufacturers to end customer.
• Experience with measurement tools and clear reporting.
• Experience with ISO 9001 standards and auditing.

Responsibilities

• Own customer quality concerns and lead investigations into product/process issues.
• Carry out root cause analysis and implement long-term corrective actions.
• Act as technical point of contact for customers, suppliers and internal stakeholders.
• Represent the company during customer visits, audits and performance reviews.

Skills

Measurement equipment usage

ISO 9001 experience

Quality management systems

Audit experience

Communication skills

Customer/supplier focus

Education

Degree in Mechanical Engineering

Tools

MS Office

Measurement tools: Vernier/Micrometer/Shadowgraph

Job description

Quality Engineer

Job Type: Permanent

Location: Manchester, Greater Manchester

Hours: 40 hours per week

Salary & Benefits: Competitive Salary & Benefits

At Hayley Dexis we've built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400 people doing things the "Hayley Way" play a vital role in our ongoing success.

We're proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We're excited to offer a brilliant opportunity for a Quality Engineer with to make a real impact based in Manchester.

About the role:

We are seeking a proactive and results-driven Quality Engineer to play a pivotal role in ensuring our products, processes and customer experience consistently meet the highest standards. This is an exciting opportunity for an individual who thrives in a fast-paced manufacturing environment and is motivated by identifying issues, implementing solutions and driving meaningful improvements across the business.

As a Quality Engineer, you will take ownership of customer quality concerns, leading investigations into product and process issues and driving robust root cause analysis to identify effective, long-term corrective actions. You will serve as a key technical point of contact for customers, suppliers and internal stakeholders, providing expert guidance and building strong working relationships that support quality excellence and customer satisfaction.

A significant part of the role will involve acting as a customer-facing representative during customer visits, audits, and performance reviews. You will work closely with customers to understand their requirements, resolve concerns efficiently, and ensure confidence in our products and services. Your ability to communicate effectively and professionally at all levels will be essential in maintaining and strengthening key relationships across our business.

What we're looking for in our Quality Engineer:

• Preferably degree level of education in mechanical engineering or relevant proven experience within a Quality Environment
• Ability to liaise with the whole supply channel from manufacturers to the end customer
• Ability to use measuring equipment (Vernier, Micrometer, Shadowgraph etc), record results and produce clear reports
• Experience working to ISO 9001 standards
• High standard of communication skills and ability to converse at all levels
• Sound knowledge of Quality Management Systems, in particular auditing
• Knowledge of industrial transportation standards, lean methodology, tools such as 8D, Fishbone, 5Y's, FMEA's, Flow Charts, Control Plans etc. would be advantageous
• Conversant with Microsoft packages (Word, Excel etc.)
• Customer and supplier focused, driven to provide a consistent high level of service

What you'll get in return:

• From 23 days annual leave (plus public/bank holidays)
• Company bonus scheme
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

• Initial screening
• Microsoft Teams interview with our Talent Acquisition PartnerFace to face interview either in-person or Microsoft Teams
• Decision outcome

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at ##### #J-18808-Ljbffr