Quality Data & Process Improvement Specialist

The Sterling Choice; Tees Valley; On-site; GBP 30,000 - 42,000; Full time

Job summary

The Sterling Choice is supporting a well-established global FMCG manufacturer seeking an experienced Quality Technician to join its Quality team. This hands-on role blends quality systems, investigation and data analysis in a busy manufacturing environment.

You'll analyse quality data, produce dashboards and KPI reports, investigate defects and non-conformances, and support root-cause actions and quality improvements.

Qualifications

• Experience in Quality, Technical or Manufacturing (FMCG/food/packaging) preferred.
• Strong analytical skills with Excel (Pivot tables, lookups, Power Query).
• Power BI experience is advantageous (dashboards, data modelling, DAX).
• Knowledge of SPC, FMEA, DOE, Lean Manufacturing, ISO 9001 or ISO 22000 beneficial.

Responsibilities

• Analyse quality, defect and non-conformance data to identify trends.
• Produce dashboards, KPI reports and management information.
• Investigate defects, complaints and non-conforming materials.
• Support root-cause analysis and corrective actions.
• Maintain and improve quality systems and records.
• Support supplier quality and performance improvement.
• Monitor product, packaging and material compliance.
• Support calibration and product assessment activities.
• Drive defect and waste reduction and right-first-time performance.
• Support product and process changes.

Skills

Data analysis

Excel

Power BI

Dashboards

Tools

Power BI

Power Query

DAX

Job description

The Sterling Choice is supporting a well-established global FMCG manufacturer seeking an experienced Quality Technician to join its Quality team. This hands-on role blends quality systems, investigation and data analysis in a busy manufacturing environment.

You'll analyse quality data, produce dashboards and KPI reports, investigate defects and non-conformances, and support root-cause actions and quality improvements.