Quality Coordinator

MorePeople; Corby; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Technical Coordinator to enhance their Quality Management System. In this pivotal role, you will ensure compliance and drive product quality across operations. Your expertise in QA, coupled with a minimum of three years in the FMCG sector, will be essential in managing customer complaints, maintaining calibration schedules, and supporting HACCP initiatives. Join a forward-thinking company that values sustainability and innovation, and make a meaningful impact within a dynamic team.

Qualifications

• Minimum 3 years’ experience in QA/Technical roles, preferably in FMCG.
• Trained in HACCP Level 3 and Internal Auditing.

Responsibilities

• Log and investigate customer complaints, driving corrective actions.
• Manage calibration schedules and maintain QMS documentation.
• Support HACCP systems and provide operational support.

Skills

Quality Management

HACCP Level 3

Internal Auditing

Supplier Assurance

Technical Equipment Calibration

Customer Complaint Management

Education

3 years’ QA/Technical experience in FMCG

Job description

Job Description

Following a period of rapid growth and with some of the UK's most exciting clients on board, our client is looking for a passionate and organised Technical Coordinator to join our growing team.

What's the Opportunity?

Reporting to the Head of Technical, you'll play a crucial role in maintaining and improving the Quality Management System, driving product quality, ensuring compliance, and supporting continuous improvement across their operations.

What Will You Be Doing?

• Customer Complaints & Non-Conformance – Log, investigate, and trend issues, identifying root causes and driving corrective action.
• Calibration Scheduling – Manage and maintain technical equipment calibration schedules.
• Quality Management System (QMS) – Keep documentation controlled, updated, and audit-ready.
• QA Coverage – Step in for routine QA checks to support production when needed.
• Consumables Management – Maintain stock levels and order supplies for the technical team.
• Supplier Assurance – Keep supplier documentation up to date and chase certificates.
• Deputise for Head of Technical – Provide leadership cover where required.
• Specification Management – Help keep Daily Dose and customer specs accurate and current.
• HACCP Participation – Support our food safety systems as an active member of the HACCP team.
• Operational Support – Work with Operations on investigations, training, and continuous improvement.

What Are We Looking For?

• Minimum 3 years’ QA/Technical experience in FMCG (preferably chilled food/drink)
• HACCP Level 3
• Internal Auditor trained
• Experience with retailer specification systems

Why Join the business?

You’ll be part of a business that values sustainability, innovation, and people. For more information please contact Luan at MorePeople on 01780 480530