Quality Operations Project Coordinator

Aquent; London; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a detail-oriented Quality Operations Project Coordinator to enhance localisation quality across global vendor teams. In this pivotal role, you will ensure linguistic excellence and consistent application of quality standards while managing multiple projects in a fast-paced environment. Your expertise in localisation management and communication will be key as you oversee vendor-level processes and support the recruitment and training of specialists. Join a dynamic team and contribute to maintaining high-quality standards in a rapidly evolving digital landscape.

Qualifications

• Experience in localisation project or quality management, preferably from the vendor side.
• Proficiency with localisation tools and systems.

Responsibilities

• Collaborate with vendor quality stakeholders across cross-vendor engagements.
• Manage quality-related workflows and maintain internal tracking tools.

Skills

Localisation project management

Communication skills

Problem-solving

Multitasking

Education

Bachelor's degree in Translation

Bachelor's degree in Linguistics

Tools

SDL Trados Studio

Idiom WorldServer

Job description

Job Title: Quality Operations Project Coordinator
Location: Remote (must be UK based)
Duration:6 months

Overview:
We are seeking a detail-oriented and proactive Quality Operations Project Coordinator to support localisation quality operations across global vendor teams. You’ll play a key role in maintaining linguistic excellence and ensuring consistent application of localisation quality standards across projects.

Key Responsibilities:

• Collaborate with vendor quality stakeholders and provide support across cross-vendor engagements.
• Oversee vendor-level quality processes and communications to ensure alignment with established guidelines.
• Support recruitment, testing, onboarding, and training of LQA (Linguistic Quality Assurance) specialists.
• Manage quality-related workflows, including:
  • Translation feedback (relaying and resolving between vendors and stakeholders)
  • Terminology updates and style guide maintenance
  • LQA task management, arbitration flows, and timely feedback implementation
  • Responding to vendor linguist queries
• Maintain and update internal tracking tools and share quality data and reports with relevant stakeholders.

Minimum Qualifications:

• Experience in localisation project or quality management, preferably from the vendor side.
• Bachelor’s degree in Translation, Linguistics, or related field.
• Proficiency with localisation tools and systems (e.g., SDL Trados Studio, Idiom WorldServer).
• Excellent communication skills across culturally diverse teams.
• Able to manage multiple projects simultaneously in a high-paced environment.
• Positive, adaptable, and solution-oriented mindset.

Preferred Qualifications:

• Strong understanding of localisation quality best practices.
• Experience with cross-vendor coordination in multilingual environments.
• Familiarity with digital products and platforms such as messaging apps or virtual reality content.
• Proficiency in one or more languages besides English is a plus.

**This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. If you have not received a response within 48 hours of your application, please assume that you have not been selected for progression to the next stage of the hiring process

Client Description

Our Client is the largest social media company in the world. They have substantial B2B and B2C advertising and media platforms, as well as a nonprofit initiative. With the mission of bringing people together, they now boast over 2 billion users, and are rapidly developing as they influence the world around us.

#LI-JL8

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.