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Quality Coordinator

Daily Dose Juice

Corby

On-site

GBP 30,000 - 50,000

Full time

3 days ago

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Job summary

An established industry player in the food and beverage sector is seeking a Quality Coordinator to enhance their quality management system. This role involves managing customer complaints, ensuring compliance with industry standards, and supporting continuous improvement initiatives. You'll play a vital part in maintaining high-quality standards in a dynamic environment that values sustainability and innovation. If you're passionate about quality assurance and looking to make a significant impact in a growing company, this opportunity is perfect for you.

Qualifications

3+ years of technical/QA experience in FMCG, preferably chilled food.
HACCP level 3 and Internal Auditor experience required.

Responsibilities

Manage customer complaints and non-conformance, implementing corrective actions.
Administer the quality management system, ensuring compliance with industry standards.
Support operations in root cause analysis for production issues.

Skills

Problem-solving and root cause analysis

Analytical skills

Organisational skills

Communication skills

Adaptability

Education

HACCP level 3

Internal Auditor training

Technical / QA experience in FMCG

This range is provided by Daily Dose Juice. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About Daily Dose

Daily Dose is the largest cold pressed juice manufacturer in the UK. Born in Battersea, we now produce all our drinks in-house at our Corby factory, after beginning life in our founder's mum's kitchen. At Daily Dose, we produce the finest juice made from wonky fruit and veg which would otherwise be thrown away. We focus on sustainability; working with local farmers, turning our organic waste into Biofuels, and only using bottles made from recycled materials. We are proud to be a British manufacturer.

After going through a period of rapid growth and expansion, we have new roles available. With some impressive clients on our list, we have an exciting future ahead!

What’s the opportunity?

The role will be part of the technical function reporting to the Head of Technical.

Will be responsible for maintaining and enhancing the quality management system, ensuring compliance with industry standards, and fostering a culture of continuous improvement. The role involves logging, investigating, and trending customer complaints, managing technical equipment calibrations, supporting various quality assurance activities.

What will the role involve?

Customer Complaints and Non-Conformance Management:

Log, investigate, and trend customer complaints, non-conformances, and concessions.
Identify root causes and implement corrective and preventive actions.
Generate regular reports on trends and provide recommendations for improvement.

Calibration Scheduling:

Create and maintain a schedule for the calibration of all technical equipment.
Ensure all equipment is calibrated in accordance with industry standards and company policies.

Quality Management System Administration:

Administer the quality management system (QMS), ensuring all documents are controlled and up to date.
Implement changes to the QMS as required to comply with regulatory updates or internal process improvements.

Quality Assurance Coverage:

Cover the Quality Assurance (QA) Technician role when required, performing routine QA checks, and ensuring compliance with product specifications.

Technical Department Consumables Management:

Manage the inventory of consumables for the technical department, ensuring adequate stock levels are maintained.
Order and replenish consumables as needed to support ongoing operations.
Maintain the supplier assurance database, ensuring all supplier documents are current and complete.
Liaise with suppliers to obtain necessary certifications and documentation.

Deputise for Head of Technical:

Act as the deputy for the Head of Technical when required, overseeing departmental activities.

Complete and Maintain Daily Dose and Customer FP Specifications

Work with NPD and Head of Technical to ensure all the relevant information is added to the specifications and they are kept up to date with any changes.
Actively participate as a member of the Hazard Analysis Critical Control Point (HACCP) team.
Assist in the development and implementation of HACCP plans to ensure food safety.

Operational Support:

Support the Operations team in conducting root cause analysis for production issues.
Collaborate with operations personnel to implement effective solutions and process improvements.
Help provide support to the Operational team in training of quality testing, food safety and hygiene activities.

What experience, skills, and traits do I need?

At least 3 years’ technical / QA experience within FMCG preferably within chilled food and drink.
HACCP level 3.
Internal Auditor training and experience.
Knowledge and experience with retailer specification systems.

What are the key competencies?

Problem-solving and root cause analysis
Ability to investigate with strong analytical skills.
Organisational and time management skills
Communication and collaboration skills
The ability to quickly adapt to change

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Quality Assurance and Manufacturing
Industries
Food and Beverage Services

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