Quality & Compliance Coordinator

Southport Aerospace Centre Inc.; Sefton; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Southport Aerospace Centre Inc. is seeking a Quality and Compliance Coordinator to own the QMS, ensuring regulatory, funding, and contractual obligations are met.

The role emphasizes documentation, reporting, risk identification, and continuous improvement to support efficient compliance across the organization. The successful candidate will coordinate audits, maintain controls, and collaborate with internal teams to embed quality and compliance into daily operations, delivering accurate reports

Qualifications

• 5+ years of experience in quality management, compliance, governance, or a related administrative or operational role.
• Experience with quality systems, regulatory or funding compliance, contracts, or reporting requirements.
• Experience supporting audits, reviews, or external reporting is an asset.

Responsibilities

• Own, maintain, and continuously improve the organization’s Quality Management System (QMS).
• Ensure quality standards, procedures, and controls are documented, current, and consistently applied.
• Coordinate quality reviews, internal assessments, and readiness for audits or external reviews as required.
• Monitor adherence to quality standards and identify gaps, risks, or trends requiring corrective action.
• Ensure organizational compliance with applicable regulatory, funding, and contractual requirements.
• Maintain awareness of relevant regulatory and compliance obligations and translate them into practical internal controls and processes.
• Act as a point of contact for compliance-related inquiries, reviews, or information requests.
• Identify, document, and escalate compliance risks and support the development of mitigation strategies.
• Own and oversee Statements of Work (SOWs) and associated quality and compliance requirements.
• Monitor deliverables, reporting obligations, and timelines tied to contracts and funding agreements.
• Ensure documentation and reporting meet contractual standards and audit expectations.
• Collaborate with internal stakeholders to ensure obligations are clearly understood and met.
• Coordinate and produce quality, compliance, and regulatory reports as required by internal leadership, funders, or regulators.
• Ensure reporting is accurate, complete, timely, and supported by appropriate documentation and evidence.
• Maintain organized records to support audits, reviews, and ongoing compliance assurance.
• Support organizational risk management by identifying quality and compliance risks and tracking mitigation actions.
• Recommend improvements to systems, processes, and controls to enhance effectiveness and sustainability.
• Develop tools, templates, and guidance to support consistent application of quality and compliance requirements across the organization.
• Work closely with operations, finance, leadership, and other internal partners to embed quality and compliance into day-to-day workflows.
• Provide guidance and support to staff on quality and compliance expectations, processes, and documentation.
• Contribute to a culture of accountability, quality, and continuous improvement.
• Other Duties as assigned.

Skills

Quality management

Compliance

Governance

Documentation

Audits & reporting

Attention to detail

Communication

Project planning

Collaboration

Education

Quality management education

Job description

Reporting to the Director, Strategic Partnerships, the Quality and Compliance Coordinator is responsible for owning and maintaining the organization’s quality management and compliance framework. This role ensures that quality systems, contractual obligations, reporting requirements, and regulatory standards are consistently met. Acting as the organization’s central point of accountability for quality and compliance, the Coordinator oversees documentation, monitoring, and reporting processes, identifies risks, and supports continuous improvement to ensure organizational obligations are met efficiently and effectively.

KEY DUTIES ANDRESPONSIBILITIES

Quality Management System (QMS)

• Own, maintain, and continuously improve the organization’s Quality Management System (QMS).
• Ensure quality standards, procedures, and controls are documented, current, and consistently applied.
• Coordinate quality reviews, internal assessments, and readiness for audits or external reviews as required.
• Monitor adherence to quality standards and identify gaps, risks, or trends requiring corrective action.

Compliance & Regulatory Oversight

• Ensure organizational compliance with applicable regulatory, funding, and contractual requirements.
• Maintain awareness of relevant regulatory and compliance obligations and translate them into practical internal controls and processes.
• Act as a point of contact for compliance-related inquiries, reviews, or information requests.
• Identify, document, and escalate compliance risks and support the development of mitigation strategies.

Contractual & Statement of Work (SOW) Management

• Own and oversee Statements of Work (SOWs) and associated quality and compliance requirements.
• Monitor deliverables, reporting obligations, and timelines tied to contracts and funding agreements.
• Ensure documentation and reporting meet contractual standards and audit expectations.
• Collaborate with internal stakeholders to ensure obligations are clearly understood and met.

Reporting & Documentation

• Coordinate and produce quality, compliance, and regulatory reports as required by internal leadership, funders, or regulators.
• Ensure reporting is accurate, complete, timely, and supported by appropriate documentation and evidence.
• Maintain organized records to support audits, reviews, and ongoing compliance assurance.

Governance, Risk & Continuous Improvement

• Support organizational risk management by identifying quality and compliance risks and tracking mitigation actions.
• Recommend improvements to systems, processes, and controls to enhance effectiveness and sustainability.
• Develop tools, templates, and guidance to support consistent application of quality and compliance requirements across the organization.

Collaboration & Advisory Support

• Work closely with operations, finance, leadership, and other internal partners to embed quality and compliance into day-to-day workflows.
• Provide guidance and support to staff on quality and compliance expectations, processes, and documentation.
• Contribute to a culture of accountability, quality, and continuous improvement.
• Other Duties as assigned.

POSITION REQUIREMENTS

Education

• Post-secondary education in quality management, compliance, business administration, public administration, or a related field, or an equivalent combination of education and experience.

Experience

• 5+ years of experience in quality management, compliance, governance, or a related administrative or operational role.
• Experience working with quality systems, regulatory or funding compliance, contracts, or reporting requirements.
• Experience supporting audits, reviews, or external reporting is an asset.Knowledge, Skills, and Abilities

Knowledge, Skills, and Abilities

• Strong understanding of quality management systems and complianceframeworks.
• High attention to detail and strong documentation and record-keeping skills.
• Ability to interpret requirements and translate them into practical processes.
• Strong organizational, planning, and prioritizationskills.
• Excellent written communication skills, particularly for reports and formal documentation.
• Ability to work independently while collaborating effectively acrossteams.
• Sound judgment and comfort identifying and escalating risk or non-compliance.